Construction Specialist - Livermore, CA
Vacancy expired!
Business Unit: Summary:The Construction Specialist is responsible for coordinating and prioritizing all construction field work with partners and ensuring quality meets Comcast standards and customer expectations.Responsible for assisting with monitoring specialist, technicians and contractors as well as the safety and progress of construction personnel. Observes the progress on new build, rebuild, extension, expansion, design, and planning. Has in-depth experience, knowledge and skills in own discipline. Works independently with minimal guidance. Usually determines own work priorities. Acts as a resource for colleagues with less experience.Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our communities
Primary Responsibilities:
Issue job to BP
Ensure jobs stay on schedule to meet Service Level Agreements (SLAs)
Resolve job escalations and conflicts
Review construction funnel & monitor/update ECCD.
Attend meetings with builders, developers and external entities
Support weekly calls with stakeholders
Serve as liaison for Business Partners relating to timeline / spending issues
Coordinate with ISP / Head-End regarding activation
Manage project cost
Manage job resources
Prioritize multiple jobs and resources
Conduct craftsmanship QC
Interface with Construction Coordinator to support admin QC as needed
Core Responsibilities:
Acts as liaison with appropriate Comcast engineering personnel, company consultants and vendors.
Inspects the quality of work of employees and contractors regularly ensuring that all standards (federal, state and Company) are followed.
Implements appropriate methods, practices, policies, procedures and change processes keeping employees informed of changes.
Creates and assigns work schedules.
Ensures that resources (i.e., vehicles, equipment, and inventory) are maintained in proper working order.
Works closely with upper management and participates to ensure the execution of projects.
Ensures that logs and reports are created/ updated on construction, projects, materials and expenditures. Serves as a resource to other Specialists on maintaining
accurate logs and reports.
Assists to plans all facets of the construction process, rendering decision on workflow, production planning and control, material and labor cost control.
Reviews, resolves, follows-up customer request and complaints.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Education Level
Bachelor’s Degree or Equivalent
Years of Experience
Generally requires 6-8 years related experience.
Additional Requirements:Skills:-Ability to manage tasks within budget and schedule
Ability to work on multiple tasks simultaneously
Demonstrated management skills
Able to promote teamwork to achieve a common goal
Capable of problem solving
Ability to manage escalations
Strong oral and written communication skills
Ability to communicate effectively upward, downward and laterally
Ability to build and maintain relationships with internal and external partners
Intermediate to advanced ability with MS Office Suite
Medium to advanced knowledge of Outside Plant (OSP) and Inside Plant (ISP) construction practices and procedures
Knowledge of construction practices across all functional areas (MDU, SDU, CB, FTTX)
Tools (Basic Knowledge of):
P2
MS Office (Excel, Word, PowerPoint)
Watchtower
Facility Search
Comcast is an EOE/Veterans/Disabled/LGBT employer
Vacancy expired!