Client Service Associate (Richmond)

Position Overview:

As a Client Support Associate, you will collaborate with core team members as well as across- departments to navigate clients’ needs and deliver optimal results. We are looking for someone with a history of success interacting with clients, building strong relationships, and practicing client advocacy. Our ideal candidate is committed to growth, eager to learn, and thrives in a fast-paced environment.

This position is a natural fit for leaders and high achievers who are seeking stability and upward mobility within a well-established, internationally growing company. Successful candidates will be mentored by top-level leadership to apply their current skill-set to our business practices, with the autonomy to take complete ownership of their role; opportunity for rapid advancement based on results.

Responsibilities:

● Oversee the enrollment of new clients into our programs as well as onboarding new associates ● Be the focal point for clients’ needs and become a trusted advisor by deeply understanding their positioning and aligning their needs with our solutions

● Nurture relationships with clients through ongoing communication and periodic meetings

● Track & monitor client status, identify areas of concern and pursue growth and up-sell opportunities

To apply, please submit your contact information and an updated copy of your resume for review to devontecoles@altig.com

In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Position does allow associates to work from home