Customer Service Representative

DescriptionA growing organization is in need of a Customer Service Specialist for their Santa Barbara office. In this role, you will communicate with customers through multiple channels including email, phone, and our online forum; and will serve as the point person for our customers and service network. You’re a great match if you possess exceptional phone skills and are driven to help customers.Main Responsibilities:

Timely respond to customer inquiries electronically or by phone

Monitor and track customer appointments to completion

Proactively reach out to customers to bolster high levels of satisfaction and engagement

Communicate and coordinate with service providers

Help develop the best customer service products and experience

RequirementsRequirements for the role:

Outstanding verbal and written communication skills

Strong problem-solving skills

Previous client service experience is a plus!

Working knowledge of MS Office Applications

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today by sending your resume to caitlin.wolf@officeteam.com.OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $16.15 - $18.70 / HourlyLocation: Goleta, CADate Posted: July 21, 2020Employment Type: TemporaryJob Reference: 01260-0011504186Staffing Area: Office u0026 Administrative