Sheraton Airport Front Desk/Night Audit/PBX

The Sheraton Albuquerque Airport is looking for Guest Service Representatives, Night Auditors, and part time PBX operators to join our team!

Responsibilities and Duties:

· Organize, confirm, process, and conduct all guest check-ins/check-outs, changes, and cancellations.

· Activate and file room keys.

· Process all guest requests and relay messages.

· Print contingency lists to have a record of all guests in case of emergency.

· Identify and explain room features to guests. supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest.

· Run and review daily reports/logs.

· Complete cashier/cash handling reports during every shift.

· Log all wake-up call requests.

· Follow all company policies and procedures

· Ensure uniform and personal appearance are clean and professional

· Welcome and acknowledge all guests according to Marriott Brand Standards.

· Speak with others using clear and professional language; answer telephones using appropriate etiquette.

· Develop and maintain positive working relationships with others

· Comply with Brand Quality Assurance Standards.

· Report accidents, injuries, and unsafe work conditions to management

· Stand, sit, or walk for an extended period of time or for an entire work shift.

· Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

· Perform other reasonable job duties as requested by Management

Benefits:

Dental Insurance

Marriott Employee Room Discounts

Health Insurance

Paid Time Off

Vision Insurance

Schedule:

8 Hour Shift

Day shift

Holidays

Weekend availability

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred, Not Required)