20 Jul
6696 - Field Tech / Desktop Support Tech
California, Sacramento , 94203 Sacramento USA

Vacancy expired!

    • Image, install and move IT-related equipment.
    • Second Level Help Desk Support (remotely and desk-side) - analyze and resolve hardware, software and application problems for networked and stand-alone computer systems and networked resources. We support a total of approximately 1500 assets across a handful of Sacramento locations.
    • Report hardware failures to appropriate vendors.
    • Train users in operating systems, application programs, utilities and hardware operation. Mandatory Requirements and Desired knowledge and abilities
    • Possession of a valid California Driver’s License mandatory
    • Willingness to drive throughout Sacramento County; a vehicle is available to be checked out; however, contractors may also use a personal vehicle (with mileage reimbursement).
    • Communicate clearly and tactfully on the telephone and in person
    • Ability to work independently and as part of a team
    • Able to analyze, diagnose and resolve customer problems
    • Knowledge of Windows 10 (COMPTIA A+ and Network+ equivalent or greater experience)
    • Knowledge of Office 2016
    • Knowledge of computer imaging and software deployment technologies including MS System Center Configuration Manager

Vacancy expired!


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