21 Jul
Associate UX Designer
Oregon, Salem , 97301 Salem USA

Vacancy expired!

DescriptionYou Lead the Way. We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.Customer acquisition is core to American Express’ growth strategy and business performance and is one of the largest investments in AXP. Enabling effective delivery of digital channel marketing and acquisition experiences is critical to finding and engaging with customers, navigating them to the product that best fits their needs. The Enterprise Acquisition Products & Platforms team enables, develops, & maintains our cardmember acquisition, onboarding, and early tenure marketing activity & experiences. We support all lines of business and markets in which American Express acquires customers.We are looking for an Associate UX Designer to support our newly formed Enterprise Acquisitions User Experience Design & Research team. That right candidate will have a strong knowledge of Design Thinking, and ready to consult and partnering with Product Owners, Designers, and Business Stakeholders.Organizational contextThe Associate UX Architect will report to the Principal UX Designer. As a part of the team, they will work closely with other UX Professionals, Product Management, Marketing and Technology partners and collaborate across London, Phoenix, and New York time zones.The roleAs an Associate UX Designer at American Express you will share a critical role in ensuring American Express remains “The Most Respected Service Brand in the World.” It is the responsibility of the UX Product Designer to leverage best practices and design thinking processes to help drive best-in-class digital experiences that adhere to accessibility and brand standards including, but not limited to:Transforming ideas and business opportunities: Working closely with a team of developers, researchers, CX and Product to bring creative vision and alignment that will translate to desirable outcomes for our users in mobile, tablet and desktop environments.

Enterprise level design: Creating assets such as hi-fidelity prototypes, wireframes, information architecture diagrams, mental models, personae’s, usability testing stimulus, and user journey maps.

Self-motivated, effective communicator: Being a passionate advocate for the user and incorporate customer insights and principles throughout the creative process.

.​​​​​​​QualificationsQualificationsMust have foundational training in HCI, visual or graphic/web design, coupled with proven experience and skills using user-centered design methods and best practices

Strong portfolio with case studies displaying a balance and breadth of visual UX Design knowledge, while demonstrating use of current industry tools, trends, and outcomes

Expert knowledge of design tools such as Sketch, InVision, Axure, Zeplin and Abstract

Must be a self-starter, who can effectively manage their time between multiple projects, follow directions and deliver from start to finish

Clear and current understanding of the existing and future capabilities as well as limitations of HTML, CSS, JavaScript etc.

Capable of producing results independently as well as collaboratively with a team

Proactive, strong communicator who is comfortable with documentation, organization, oral/written communication, interpersonal, and presentation skills.

Positive and open attitude with a good sense of humor

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.US Job Seekers/Employees - Click here to view the “ EEO is the Law ” poster and supplement and the Pay Transparency Policy Statement .If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Job: TechnologyPrimary Location: United StatesSchedule Full-timeReq ID: 22020751

Vacancy expired!


Related jobs

Report job