Security Guard

Meow Wolf is a social impact art project that fuels a business, and a business that fuels a social impact art project. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.

Job Description:

Purpose: Responsible for patrolling and inspecting the venue in order to protect against fire, theft, vandalism, employee/guest injury, illegal activity and/or inappropriate guest/employee activity in accordance with company policies and procedures.

Location: Where is this role based? House of Eternal Return, Santa Fe

As a security officer, you will promote good working relations through courteous, helpful, and professional contact with employees, visitors, guests, and vendors/contractors. This position reports directly to the Security Manager.

How you will do it…

Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.

Monitors, enforces, and reports violations of company rules, company policies, and applicable Local/ State/ Federal laws.

Monitor and control guests entering and exiting the venue.

Interact with guests and employees in a professional manner and engage with local law enforcement agencies as required.

Respond to reports of guest or employee injury or illness and provide First Aid, CPR, and use AED as needed.

Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.

Direct evacuations during emergencies and assist guests as needed.

Escort security vendors and/or employees with money pick up and drop offs.

Exhibit a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests. In addition, the Security Officer must be able to deal with many guests and/or employees each day in a positive and friendly manner.

Must be flexible to work at different positions and must be knowledgeable of all workstation requirements and functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be successful in this role…

Observant and situationally aware.

High attention to detail.

Possess customer service/ guest aptitude with excellent communication and active listening skills.

Strong sense of responsibility, a professional presentation, and attitude.

Ability to patrol property for 8-9 hours at a time.

Proficiency in English, verbal, and writing.

Excellent problem-solving and multitasking skills.

Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports.

Have full and open availability and can work any shift including weekends and holidays.

Demonstrated work experience in the entertainment/ hospitality/ military/ law enforcement environment.

High School or GED graduate.

It would be nice to have…

Bilingual, especially but not limited to English and Spanish.

Exhibit a willingness to learn

Ability to adapt Meow Wolf knowledge to any situation

Fluid to change

Adult + Child + Infant CPR, AED, and First Aid certification

TAM/TIPS certification

Embrace and exemplify Meow Wolf Culture

Be enthusiastic about work and creating a transcendental guest experience

Willing to work outside comfort zone to assist guests or fellow team members

Maintain professional courtesy and behavior at all times

Minimum 1 year of experience in Security.

Work environment & physical demands…

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces. Will require work outside often in extreme weather conditions.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 70 pounds. The employee needs to be able to see in order to operate machinery and tools.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We will teach you the Meow Wolf way by…

Exploring Meow Wolf Origins.

Reviewing Meow Wolf’s purpose and corporate policies and training.

Are you…

Observant and situationally aware, with a high attention to detail?

Have a customer first attitude and great communications skills?

Have excellent problem solving skills?

If you answered ‘YES’ to all of the above, then what are you waiting for? APPLY MEOW!

JOIN THE MEOW WOLF MULTIVERSE

The organization is comprised of individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. Every role is a vital component and thereby essential in creating exhibitions that will serve as anchors, borne in deep radical collaboration with local artists and communities, thus fueling our social impact initiatives. Each hire allows us to enhance our surrounding communities and the true source of our creativity, reputation, and vitality.

Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

Our four areas of impact are:

· Respect for Creative Communities

· Respect for Collaborating Artists

· Respect for our Environment

· Respect for our Employees

BENEFITS

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Medical Insurance options: PPO & HSA

Dental & Vision Insurance

Company Paid Life Insurance Policy & Long-Term Disability Coverage

Voluntary Short-term Disability & Critical Illness Policies

Company Paid Employee Assistance Program

Paid Parental Leave for 12 weeks

Discount off Meow Wolf Gift Shop Merch

Admission to Meow Wolf attractions for employees and guests

401k Retirement Plan

And more benefits specific to the location of the role

As part of the total compensation package for part-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Company Paid Employee Assistance Program

Paid Parental Leave for 6 weeks

Discount off Meow Wolf Gift Shop Merch and cafe

Admission to Meow Wolf attractions for employees and guests

And more benefits specific to the location of the role

Please visit www.meowwolf.com/careers for more information.

COME AS YOU ARE

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

If you answered ‘YES’ to all of the above, then what are you waiting for? APPLY MEOW!

JOIN THE MEOW WOLF FAMILY

The organization is comprised of individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. Every role is a vital component and thereby essential in creating exhibitions that will serve as anchors, borne in deep radical collaboration with local artists and communities, thus fueling our social impact initiatives. Each hire allows us to enhance our surrounding communities and the true source of our creativity, reputation, and vitality.

Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

Our four areas of impact are:

Respect for Creative Communities

Respect for Collaborating Artists

Respect for our Environment

Respect for our Employees

BENEFITS

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Medical Insurance options: PPO & HSA

Dental & Vision Insurance

Company Paid Life Insurance Policy & Long-Term Disability Coverage

Voluntary Short-term Disability & Critical Illness Policies

Company Paid Employee Assistance Program

Paid Parental Leave for 6 weeks

Discount off Meow Wolf Gift Shop Merch

Admission to Meow Wolf attractions for employees and guests

401k Retirement Plan

And more benefits specific to the location of the role

Please visit www.meowwolf.com/careers for more information.

COME AS YOU ARE

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.