Front Desk Agent at Glen Falls House!

JOB DESCRIPTION

We seek a Front Desk Agent with strong interpersonal and collaborative skills, warmth, excellent communication, eagerness to complete the task at hand and active listening skills towards customers’ and ownership’s needs. They must possess a team-driven focus with a strong sense of diligence and self-guidance to complete assigned tasks. Duties include opening and closing the front desk, fielding customer questions, phones, room inventory and revenue management, nightly reconciliation, reporting to ownership, maintaining the lobby and Provisions Store, coordinating with kitchen and reservation teams to ensure seamless guest experience throughout the restaurant, hotel and grounds.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

PMS/POS Experience

FOH Experience

Design experience is a plus!

Office/administrative experience

HOURS

Full Time or Part Time

COMPENSATION

Based on experience, $15-20/hour