Office Personnel (Allendale)

Position Summary

This position will be tasked with job duties that include the following:

-General customer service

-Accepting customer payments and clearing billing issues

-Scheduling installations according to installer and region

-Good with email, phone, website forms for customer communications

This position may be full time or part time depending on the current office need. Hours are M-F 9am-5:30pm. We are looking for an individual that isn't 'too busy'. This individual has to have the long term capability to keep customers calm until their billing/service issue is resolved. We want someone that is passionate about their job and reliable.

Training will be provided to the right motivated individual.

Required Knowledge, Skills, and Abilities

-Communication skills using speech and writing to communicate with customers and coworkers in a kind and highly professional manner.

-Ability to multi-task at times

-Ability to systematically troubleshoot complex problems

-A Self-starter

-A Team Player