26 Jul
Administrative Assistant
North Carolina, Raleigh / durham / CH , 27601 Raleigh / durham / CH USA

Vacancy expired!

Administrative AssistantRaleigh, NCFull TimeOffice/RetailEntry LevelShare (https://clumber.applytojob.com/app/share/nQZFNRxgI2) A Kempsville Building Materials Administrative Assistant performs various customer service functions for our professional customers locally in one of our service markets while keeping an open line of communication with the Credit Department located at our corporate office. They assist customers and our employees alike in opening accounts, answering questions, and investigating delinquent accounts to ensure that accounts remain in good standing. Their ability to work locally allows for them to be the face of our credit department in their local market.Requirements:Possess a strong work ethic and the ability to work under time constraints

Effective communication skills, specifically over the phone

Ability to work in a team environment, including customers, local employees and the corporate Credit Department

Be able to maintain a professional demeanor

Previous collections experience, preferably in contractor and commercial credit

Working knowledge of Microsoft Office including Outlook, Word and Excel

Responsibilities:Customer Service:Assist customers with any questions concerning their credit account

Reconcile customer account upon request

Provide Invoice & Statement printouts to local customers

Process Mobile Payments

Research and mitigate customer disputes

Properly document accounts after all communications and investigations

Collections:Make outbound calls on past due accounts

Determine the best course of action to be taken to collect delinquent balances

Work closely with salesman on status of customers account

Attend Customer meetings with salesman if requested by salesman

Participate in Monthly Market Credit Calls

Assist corporate office to advise customer of expiring lien rights

Properly document accounts after all communications and investigations​

Benefits Provided (full-time employees):Medical Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

Employer-matching 401(k) Plan

Vacancy expired!


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