Cyber Security Cyber Crime Specialist

Job Description: Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our innovative and forward thinking team. At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow, and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. In Global Information Security Cyber Crime Prevention, we implement cyber crime preventative solutions to protect our customers, clients and our brand against cyber crime and emerging threats. We also coordinate capabilities to empower clients and customers with tools to protect themselves against cyber crime.We're looking for the next generation of Cyber Crime Specialists - those with a passion for growing a long-term career, building relationships, and working with a team of information security professionals in the United States and EMEA. The Cyber Crime Specialist role is meant for those looking to make a real impact and build a career in information security. The role is ideal for those who have a passion to work with industry leaders to protect our brand and the customer/client experience by proactively detecting, disrupting and mitigating cyber crime.From day one, you'll receive training including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles such within Cyber Crime Prevention or other roles with Global Information Security - with unlimited opportunity to grow throughout the company. You will be supported with dedicated programs, tools and resources throughout your career journey.We'll help you.• Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success• Grow in your current role through one-on-one coaching from managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility• Continuously learn and advance your career goals through intentional career paths to the next best role• Use resources and innovative technologies to optimize the client experience• Expand your business knowledge and network by partnering with experts in Global Information Security, Global Technology and other lines of business• Become an expert in cyber crime preventionAs a Cyber Crime Specialist, you can look forward to• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes• Resources and dedicated support to help you reach your full potential throughout your career• A benefits program designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow• Progressive workplace practices and initiatives that promote inclusionWe're a culture that• Believes in responsible growth and has a proven dedication to supporting the communities we serve.• Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.• Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.The Cyber Crime Specialist will be a member of the Cyber Crime Engagement (CCE) organization and work closely with front line units (FLUs). This role will support the FLU client information security advisory program, where GIS advises FLUs on responding to information security demands from corporate clients relating to Bank of America-provided services. The program promotes responsible growth by the FLUs of their business, while ensuring FLU undertakings to corporate clients are responsible and supportable from an information security perspective. This role will involve direct engagement with FLUs and corporate clients, and will help drive development and adoption of training, support and escalation processes to enable FLUs to disposition client requests.Specific responsibilities include:• Intake new client assessment requests• Maintain knowledge repository• Pre-populate client assessment questionnaires• Prepare client assessment metrics and reports• Identify and implement program improvements• Facilitate conference calls and/or onsite meetings with Bank of America Clients• Serve as an Information Security subject matter expert and participates in the training and support of FLUs on threshold information security matters• Manage governance routines, including process documentation, playbooks, and tool refreshesRequired Skills• 3-5 year's experience in third party risk management• Effective verbal and written communication skills - must be able to explain key concepts and concerns to non-experts and reconcile those issues with written/contractual requirements• Critical reading skills, and strong professional writing skills• Self-starter, comfortable operating in the "grey" and making recommendations for next steps; strong problem solver• Strong relationship management skills: high level of interpersonal skills to interact with leaders at multiple levels and drive projects across various FLUs• Familiarity with cyber standards (i.e., NIST, ISO) and personal information laws (i.e., GLBA, CCPA)Desired Experience• Background in technology or information security• Bachelor's and/or Master's degree in Computer Science, Information Technology or related field• CISSP or other information security certificationsEnterprise Job Description: Responsible for supporting the Cyber Crime Protection strategy. Assists in cyber crime response and investigation efforts and processes. Contributes to the continuous improvement of the Cyber Crime Protection program by researching and partnering to define enterprise requirements. Leverages monitoring and detection products and knowledge of cyber crime issues, threats, and mitigation techniques to protect the enterprise. Partners with stakeholders across various functions to improve the firms cyber crime resilience and client experience. Supports the engagement with customers, clients and stakeholders across various lines of business.Shift:1st shift (United States of America)Hours Per Week:40Learn more about this role