Manager Quality Program

Summary:Lead, design, and support the quality program including clinical quality, patient safety, and continuous readiness to assure quality care and regulatory compliance. Work with hospital leadership to develop and implement quality improvement action plans. Function as an SME for quality methodologies, facilitating, coaching, and supporting quality initiatives. Responsible for identifying appropriate solutions for clinical initiatives in a timely manner and is actively involved in process redesign and re-engineering. Assist and support Quality initiatives. Responsible for the safety coach program and National Patient Safety Goal initiatives. Manage the enterprise-wide interpreter services program Type of Opportunity: Full Time FTE: 1.000000 Exempt: Yes Work Schedule: Weekday Schedule Monday-Friday Other information:Bachelors degree in a clinical field or bachelors degree with heath care experience. Masters Degree preferred. Require 3 - 5 years experience in health care quality management. Clinical quality experience with emphasis on clinical quality data and measurement, interdisciplinary support, and performance improvement. Education:Essential:Bachelor Degree

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Responsibilities:Develop, monitor, and support the facility QAPI program to ensure it meets regulatory requirements, to include risk, infection control, patient safety, complaint management and clinical quality and business indicators in conjunction with leadership and the Director of Clinical Quality/Patient Safety. Analyze QAPI data and report data to appropriate committees/groups.Provide clinically pertinent perspective in development of clinical information and measurement processes in conjunction with the Director of Quality / Safety and Manager of Clinical Decision Support. Participates in the development, collection, and reporting of clinical performance measurements.

Manage regulatory and accreditation preparation activities at the facility level, and assists at all levels. Serves as lead contact during regulatory surveys. Working with the Director of Clinical Quality & Patient Safety, collaborates with the Manager of Accreditation to ensure Rust meet standards.Provide oversight and support for the enterprise-wide Interpreter Services Program.Lead and assist facility in establishing and maintaining facility quality plans, clinical improvement, event and patient safety management, management of processes, and establishing goals and objectives for clinical quality and patient safety initiatives.

Serve as a resource regarding quality theory and practice, especially as it relates to:Conducting Risk Analysis, using established techniques and strategiesDevelopment and evaluation of patient safety and quality indicators Application of quality methodologies to quality improvementRegulatory readinessConducting root cause analysis or special cause investigationsLead and support clinical quality and patient safety initiatives at the facility and levels, and participates in task forces, summits, and work groups as appropriate.

Assist Director, Quality/Safety in the preparation and review of short term and long-range quality improvement plans, clinical outcome plans, and patient safety plans.We offer more than the standard benefits! Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more! Learn more about our employee benefits: https://www.phs.org/careers/employee-benefits/Pages/default.aspx Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more. Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans. About Presbyterian Healthcare Services Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. About Our Regional Delivery System Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities. We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come. About New Mexico New Mexico continues to grow steadily in population and features a low cost-of living. Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes. New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Requisition ID: 2022-29243 Street: 4801 Beckner Road JobTitle: Manager Quality Program