30 Jul
Account Executive-Government
Wyoming, Cheyenne , 82001 Cheyenne USA

Vacancy expired!

Job Number 22130102Job Category Sales & MarketingLocation Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYProvides account management support to 25-35 accounts in the Government segment to include both penetrating new accounts as well as growing share from existing accounts. Applies the principles of strategic account management and partners with stakeholders on the Enterprise Sales Team (e.g., Sales and Marketing Planning & Support, Vice President of Sales, Mid-Market, Affinity, Government, and Small Business) to develop a comprehensive strategic plan to grow market share for their assigned accounts. Develops strong partnerships with local buyers with the purpose of penetrating and growing local market share and driving sales for hotels. Develops market share from transient, group, and extended stay business. Facilitates group opportunities for outbound hotels at the request of the customer.CANDIDATE PROFILEEducation and ExperienceRequired: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.Preferred: 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management. Lodging sales experience.Account management experience.CORE WORK ACTIVITIESManaging Sales Activities Provides account management support to 25-35 accounts in the Government segment to include both penetrating new accounts as well as growing share from existing accounts. Develops and implements the overall account strategy for assigned accounts. Executes sales strategy to achieve goals of local market hotels while growing revenues for Marriott outside their Sales market. Retains, expands, and grows account revenue of existing accounts through account penetration, margin management and implementation of sales and marketing initiatives. Penetrates assigned accounts primarily for transient, group, extended stay, and catering sales business. Identifies and aggressively solicits new accounts in coordination with the Sales and Marketing Planning & Support team. Develops and implements strategic sales plans. Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Conducts and coordinates site inspections for hotels, as required. Maintains accurate and up-to-date customer, account, and opportunity data in SFAWeb|CI and in SAPP. Achieves account revenue and sales goals as defined by Market leadership. Develops and achieves operating budgets and manages controllable expenses. Leverages methodologies and technical and business knowledge across the market. Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction. Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs. Engages in property related events that support the development of the existing and new accounts (e.g. GM Reception, Concierge Level hospitality, etc.). Leverages appropriate corporate (e.g., Sales & Marketing, Planning and Support) and market resources (e.g., area leadership, group sales , property leadership) to verify account saturation and pull-through of account strategies and selling solutions at the local property level. Partners with Enterprise Sales Team (EST) stakeholders, as required, to identify sales strategies for potential new accounts. Applies the principles of strategic account management and partners with stakeholders on the Enterprise Sales Team (e.g., Sales and Marketing Planning & Support, Vice President of Sales, Mid-Market, Affinity, Government, and Small Business) to develop a comprehensive strategic plan to grow market share for their assigned accounts. Leverages all available sales channels (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues. Facilitates group opportunities for outbound hotels at the request of the customer. Performs other duties, as assigned, to meet business needs.Building Successful Relationships Maintains current business relationships for new business within accounts. Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues, and concerns, to offer better business solutions both prior to, and during, the program/event. Serves as the account’s “local service guarantee” by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers’ 100% satisfaction. Resolves guest issues that arise in the sales process. Brings issues to the attention of property leadership, as appropriate. Builds and strengthens relationships with existing and new customers, industry organizations and brand network to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. Understands the overall market dynamics (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and how to sell to assigned accounts. Acts as the customer advocate through understanding account needs and opportunities. Identifies emerging business opportunities and risks within assigned accounts and provides feedback to key stakeholders (e.g. Sales and Marketing Planning and Support, Area Sales Leaders etc.). Develops a close working relationship with operations to verify execution of strategies at the hotel level.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

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