30 Jul
Remote Customer Experience Associate
Nevada, Las vegas 00000 Las vegas USA

Vacancy expired!

Our client is a booming tech startup seeking a hardworking & personable Remote Customer Experience Associateto join their team! This company is rapidly expanding, and there is opportunity for growth in a positive, fun, and team oriented environment!

Position Overview:

The Customer Experience Associate must be an excellent communicator, tech savvy, and have a passion for creating a positive experience for all customers. The right candidate for this position will be a natural problem solver with at least one year of customer service experience. There is opportunity for growth within the company based off performance.

Responsibilities of the Customer Experience Associate:

Assist customers directly through email, live chat, and over the phone

Manage high volume inbound and outbound calls and emails while meeting targets

Identify customer needs and provide solutions

Document information of call for tracking inbound and outbound communication

Deliver outstanding experience for each customer

Qualifications of the Customer Experience Associate:

Must have customer service experience

Strong communication skills- written and verbal

Experience using Zendesk

Ability to prioritize and meet deadlines

Hardworking, resourceful team player

Excellent problem-solving skills

Passionate about helping customers and providing a positive customer experience!

Education Requirements:

Bachelor's Degree

Benefits:

Atrium Care Package available

Vacancy expired!


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