Service Supervisor - Oxnard, CA

Service Supervisor - Oxnard, CAJob CategoryService & Energy InstallationLocationOxnard, CaliforniaReq. ID66977Job TypeFull-timeApplyTesla participates in the E-Verify Program BUILD THE FUTURE Service SupervisorTesla’s Service Supervisors are the leaders of our service shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our service centers. Responsibilities· Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the service center.· Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team· Lead, coach and develop a highly engaged team of technicians· Partner with Service Manager and other key stakeholders to establish targets for quality, speed and cost in line with customer and business needs· Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality.· Monitor to ensure that all employees comply with safety regulations and the service center's safety program.· Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet service needs and to ensure vacation and other time off consistent with company policies.· Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources· Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization.· Partner with Service Manager to scale and grow the service production team in support of company targets· Perform other duties as assigned by the Service Manager.General Requirements· Prior leadership experience in a service-focused industry preferred. Automotive expertise not required.· Ability to meet deadlines and be accountable for quality / quantity.· Able to manage multiple tasks with competing priorities, establish and achieve goals.· Ability to lead group root cause problem solving activities and rapidly develop countermeasures· Able to effectively interact with customers as required· Excellent interpersonal and communication skills.· One to three years of supervisory or similar leadership experience preferred.· Able to work a flexible schedule, including weekday and weekend overtime.· Good computer skills, experience with Microsoft Office a must.· High school or Bachelor degree or the equivalent in experience preferred.ApplyTesla participates in the E-Verify Program About TeslaTesla is accelerating the world’s transition to sustainable energy. We design, manufacture, sell and service the world’s best solar technology, energy storage systems, and electric vehicles, providing customers the opportunity to generate, store and consume energy entirely sustainably. Tesla is committed to hiring and developing top talent from around the world for any given discipline. Based in California, Tesla’s workforce spans across four continents. We work to build an inclusive environment in which all people, regardless of gender, race, religion, or background, can come to do their best work. Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place. Learn More About Tesla Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 510-602-3960 or send an e-mail to accommodationrequest@tesla.com and let us know the nature of your request and your contact information.For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.