Crime Scene Cleanup Assistant Supervisor - Albany, NY

Position Title: Crime Scene Cleanup -Supervisor

Location: Albany, NY (must live within 50 minutes of our shop)

Aftermath has an immediate need for a Crime Scene Cleanup Supervisor. If you are passionate about helping people during times of tragedy and enjoys working in a hands-on environment, we invite you to apply. This is your opportunity to join a growing company offering a competitive wage structure and benefits.

Job Overview:

We are seeking a Supervisor that can lead, motivate, and problem solve with your team in highly sensitive and emotional situations, frequently interacting with families who have experienced the loss of a loved one. We are seeking a supervisor who is empathetic, has excellent communication skills, strong problem solving skills, effective conflict resolution skills, and is a motivated self-starter. While prior experience in the biohazard industry is a benefit, it is not required. Aftermath provides comprehensive training and certification on safety and compliance, biohazard cleanup process and procedure, and customer service. We are committed to training our Supervisors for success.

Main Responsibilities:

Provides leadership and direction to the field crime scene cleanup team to ensure 100% customer satisfaction

They will work hand-in-hand with the team to clean up after situations like suicides, homicides, unattended deaths, or accidents

They will lead all on-site customer interactions, estimate the project scope, get agreement from the customer to proceed

Project manage the cleanup & document and process required paperwork

Responsible for Coordinating logistics and travel for the team

Responsible for On-going training of process and procedure and safety compliance

Inventory management

Oversee maintenance of location and truck

Required Experience:

Basic Qualifications:

High School Diploma or equivalent

Must have a valid Driver's License and acceptable Motor Vehicle Record

Must reside locally and be able to respond to the dispatch office within one hour after receiving a service call

Occasional overnight travel, including multi-day travel

Ability to lift up to 50lbs

Strong Communication skills

Competency in project management, organization, attention to detail and time management

Proficient with Microsoft Office Applications

Preferred Qualifications:

Previous Supervisory experience preferred

Background in construction, demolition, restoration, or experience using hand or power tools preferred

2+ years of successful technical service or field sales support experience

Prior experience that demonstrates a strong work ethic and ability to multi-task