30 Jul
Customer Service Representative- Inbound Call Center (Davenport, IA)
Iowa, Quad cities 00000 Quad cities USA

Vacancy expired!

Customer Service Representative- Inbound Call Center in Davenport, IA NO SALES

$9.30/hr

Please Note: this work will be performed ONSITE. All Social Distancing guidelines are followed. The Facility is cleaned and sanitized on a regular basis. This will NOT involve remote or work from home.

Our client is currently seeking customer service professionals to join their team in Davenport, IA! No prior experience is needed and candidates with all types of working backgrounds are encouraged to apply to this Inbound call center role!

The Inbound Customer Service Representative job will involve the following:

40 hours a week

Monday - Friday

1st shift hours

Weekly pay

No Sales involved!

Overtime

Paid training period

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Responsibilities of the Inbound Customer Service Representative:

Review tickets in a timely and efficient manner

Provide excellent and professional customer service

Obtain sufficient and accurate ticket information from customers

Demonstrate accuracy when entering tickets

Provide excellent customer service

Achieve the minimal ticket quantity and/or processing time and ticket quality standards

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Requirements for the Inbound Customer Service Representative:

High School Diploma or GED Equivalent required

Excellent Communication skills and organizational skills

Willingness to take some phone calls sometimes

Self-Motivated team player

Attention to detail and good listening skills

Must be dependable and have good attendance and be punctual

Follow all Company Policies and Procedures

Vacancy expired!


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