Help Desk Coordinator - Long Term Project - Las Vegas, NV 89113

Help Desk Coordinator - Long Term Project - Las Vegas, NV 89113Genuent has a need to hire a Help Desk Coordinator for our Premier client in Las Vegas, NV. Short term contract (with possible extensions). Qualified candidates please email your MS Word resume to Daniel Zheng PRINCIPLE DUTIES AND RESPONSIBILITIES

• Image microcomputers along with troubleshoot PC hardware/software issues.
• Provides accurate, timely and creative solutions to end user computer and basic network problems to ensure client productivity.
• Basic understanding of teleconferencing\video support including but not limited to Microsoft Hubs, Logitech Taps, MS Teams, mobile applications.
• Performs restorative and maintenance actions either remotely or at the clients locations to resolve problems using advanced troubleshooting and technical skills.
• Must work well under pressure, SVP support.
• Perform adhoc analysis, schedules, reporting, and administrative tasks.
• Additional duties and responsibilities as assigned.

• Must be proficient in microcomputer based operating systems (Windows/Apple) and applications (particularly O365, Microsoft Excel, Outlook, Word, and PowerPoint).
• Knowledge of Active Directory Users and Computers.
• Basic knowledge of desktop support and database operating systems
• Must be able to lift 50 lbs
• Experience installing desktops, laptops, move under and in back of desks
• Must be able to drive between client offices with your own vehicle
• Punctual, strong work ethic, positive attitude, organized, & has an intense desire to learn.

• Dell Tech Direct Certification is nice to have, but NOT required