Lead IT Support Engineer

A highly acclaimed investment and wealth management firm in Boston is looking for someone to join their technology group. This company serves ultra-high net worth families and institutional investors and manages assets across public, alternative, and private market opportunities globally. They are seeking a Lead IT Support Engineer who will be responsible for assisting internal users with all IT related technical support issues. In this role, you will be expected to combine your technical experience with high standards in communication. This company is looking for well-rounded candidates who can explain technical issues to non-technical individuals. Not only does this company pride itself on their excellent investment performance and powerful technology platform, but also, their rich culture of collaboration and camaraderie. This is a wonderful opportunity for individuals with a passion for leadership and strong appetite for growth. Required Skills & Experience

• 3+ years of experience administering a Microsoft environment
• 48 years of firsthand IT engineering experience in areas of hardware and software support
• Understanding of Security platforms and NIST framework
• Automation and scripting training; PowerShell experience is desired
• Knowledge in Windows workstation and server OS administration/management
• Experience with application packaging/ deployment and networking design/service
• Familiarity with ITIL Foundation and Agile support
• Knowledge of financial services technology - investment accounting platforms, client relationship management (CRM) tools and client reporting software
• Must be able to travel as position requires