Personal Injury Case Manager (assistant)
Vacancy expired!
Job description
JOIN THE TEAM : Discover Opportunities
At FCA Legal Funding, we hire only people who love what they do, are teachable and . We believe in building relationships, in solving problems and in delivering outstanding service.
Experience in the PERSONAL INJURY or providing medical services on a lien is PREFERRED!
If this sounds like you then please apply for this position.
Join our talented, diverse workforce and launch a rewarding career as a full time Medical Portfolio Analyst with concentration in the Personal Injury Industry
This opportunity seeks someone who wants to grow, develop, and scale as our business is really ramping up.
Job Description:
The Medical Portfolio Analyst must be extremely detail oriented, charismatic able to think strategically and quickly while negotiating over the phone with clients.
We are looking for a Scheduling Coordinator to develop our client relationships from the first phone. The Patient Coordinator will take ownership and facilitate all surgical scheduling and provide an amazing client experience throughout the process. The ideal individual is a team player who is able to provide concierge-level service and be hyper responsive to our client’s needs. The right person would be able to see beyond their position and jump in to assist in other tasks.
This role requires a skilled communicators and negotiator to identify potential risks to the case, the company and resolving these issues that arise with our portfolio.
Responsibilities:
- Coordinating with medical providers and patients to schedule surgeries, procedures and consultations
- Answer phones (professional phone etiquette), take detailed messages, and redirect calls appropriately)
- Advising all parties of current case status and treatment updates.
- Preparing client forms and contracts for review and execution.
- Keeping client files organized with all current contracts and case documents.
- Working with medical facilities to obtain billing information for timely payment.
- Monitoring and stay informed all active and pending medical applications. Keeping applications moving continuously.
- Provide current payoffs and liens to accounts in portfolio.
- Negotiate lien resolution within company set parameters.
- Collect information on the settlement of a case for all reduction requests and evaluate payment histories of an account to determine a solution to the request.
- Keeping cases current in portfolio and stay on top of any issues that require monitoring.
- Maintaining working relationships with our clients.
Qualifications:
This analyst will be required to work standard working hours Monday through Friday and be adaptable to the needs to the business.
Regular attendance is essential to the successful performance of this position.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Have the ability to build bridges between our company & our clients.
Job Requirements:
Excellent interpersonal skills and a good business
Experience in the legal field and knowledge of personal injury law is a plus.
Professional and proactive approach to work
B2B (soft collections) experience preferred
Detail oriented, very organized
Outgoing personality with positive attitude
Self-motivated problem solver
Ability and comfortable interacting with all levels of management
Strong character, ethics, and a high standard of performance
Team player
Strong communication skills (verbal, listening, writing)
Strong analytical skills
Effective decision making skills
Effective conflict management skills
Negotiation skills
3+ years of experience in credit and collection or in a similar role.
Experience in the legal field and knowledge of personal injury law is a plus.
Bachelor's degree in Business or Finance from an accredited 4 year university is a plus
Continued Opportunities:
Opportunities for career growth are bountiful.
We encourage Associates to learn and grow.
Compensation:Full-time
Depending on experience
Salary: $33,000.00 to $65,000.00 /year
Experience:
Personal Injury Law: 1 year (Preferred)
Strong communication skills (verbal, listening, writing): 4 years (Required)
Medical Liens Negotiations: 2 years (Preferred)
Negotiations: 2 years (Required)
Vacancy expired!