Food and Beverage Manager

Averill Hospitality is seeking a Food and Beverage Manager.

The Team at the Lodge at Whitefish Lake and The Firebrand Hotel provide outstanding levels of service to our diverse and worldly guests, acting as ambassadors for the two properties and all that Northwest Montana offers. Join a passionate team of hospitality professionals in a dynamic, busy and fun environment.

Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake and downtown Whitefish.

If this sounds of interest to you, please visit our careers page at www.lodgeatwhitefishlake.com or email us.

Job Description

The Food & Beverage Manager is responsible for coordinating all phases of food and beverage service in the restaurant. This includes banquets and events.

Job Responsibilities

Essential Duties & Responsibilities:

Manages all service aspects in Restaurant and all events, and acknowledges, greets and thanks all guests.

Manages Restaurant to ensure proper room preparation, including set-up of tables, chairs, linens, table settings, glassware, etc.

Works with the Executive and Sous Chef’s to ensure that kitchen is set up properly for service.

Confirms that all service staff are in proper uniform and adhere to the AH appearance standards.

Hires, manages and trains staff in all technical and non-technical aspects of their role including AH standards of quality and service.

Creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all.

Communicates with service and kitchen staff regarding reservations and/or special events.

Conducts pre-shift, pre-meal and pre-event meetings with all necessary staff.

Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with AH policies and applicable laws.

Makes rounds to ensure guest needs are met.

Responsible for employee relation issues and reviews incidents with HR Manager and GM.

Completes and administers employee performance appraisals.

Orders beverage supplies, bar supplies, china, glass and silver.

Joins Chef for monthly food inventories.

Opens and closes dining room on a regular basis. Responsible for ensuring Restaurant is secure upon departure and all lights, equipment, doors, etc., are turned off or locked.

Acts as Manager on Duty (MOD) when all other management staff has departed for the evening and supervises any remaining staff in the Restaurant. Works with remaining staff to complete task in an effective and efficient manner.

Controls costs of all food and beverage by assisting management by maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws.

Maintains accurate daily and weekly punch details for service staff and processes daily sales reports and other reports as requested.

Maximizes food and beverage sales by identifying and targeting sales opportunities including promotions and special events and by training staff on “up-selling”. Attend marketing meetings.

Protects guests by training staff in and adhering to all safety, sanitation, food preparation a, food storage and alcohol beverage controls policies including confirming legal drinking age and discontinuing service to intoxicated guests.

Maintains guest satisfaction by handling inquiries, concerns or comments and providing solutions; acquiring feedback from guests and co-works in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business.

Maintain consistency of service by being aware of and prepared for all course events, large parties and reservations that may affect food and beverage service operations.

Ensures a pleasant dining experience by collaborating with Chef of menus/costing and compatible beverage.

Communicates and teams well with other departments ensuring appropriate staff levels for all event and ensuring assigned responsibilities are carried out.

Housing may be available!