09 Aug
Senior Programmer Analyst
Vacancy expired!
- Analyzes and implements effective client workflow support.
- Using sound knowledge of business, strategic, and IS strategies, translates business requirements into system solutions that meet project requirements.
- Performs a thorough problem analysis using sound judgment, initiative, and own discretion.
- Analyzes user needs/requirements through a variety of appropriate methods such as: on site visits; review of department policies/procedures; review of system capabilities; ensuring attainment of optimal functionality; user satisfaction.
- Identifies root cause and determines remedies for problems.
- Identifies and communicates options and proposed solutions.
- Develops a comprehensive analysis of pros/cons and implications of proposed solutions.
- Demonstrates strategic and forward thinking by conducting thorough analyses of downstream and upstream impact of issues and proposed solutions.
- Seeks out required data for problem analysis and resolution.
- Uses effective interviewing skills to elicit client requirements.
- Responds to on-call issues in a manner and timeframe consistent with the department guidelines, including ticket transfer procedures, if transferring is appropriate.
- Provides direction to staff regarding work performance and business operations.
- Mentors junior staff.
- Demonstrates content expertise regarding applications and business operations by mentoring staff and receiving satisfactory customer feedback.
- Manages client expectations and priorities through effective communication and interaction.
- Resolves conflicts with client expectations and department issues.
- Proposes and implements creative solutions to problems.
- Manages interactions with clients to ensure understanding, agreement and attainment of project goals. Communicates completion dates and delays proactively.
- Analyzes department and client needs to develop a workable training plan.
- Executes training plan appropriately.
- Determines and plans for appropriate project task support and task communication.
- Develops resource allocation and scheduling requirements using knowledge of company and IS Guiding Principles.
- Through incorporation and integration of analyses, as well as sound professional judgment regarding project requirements, develops a comprehensive project plan.
- Determines an accurate scope, definition, and charter for the project.
- Completes an Issues list for the project.
- Analyzes needs in order to complete functional specifications per IS standards.
- Uses knowledge of IS standards and proactive thinking to determine technical specifications per IS standards.
- Creates test plans through thorough knowledge of the product and strategic thinking regarding user and system behavior.
- Performs comprehensive risk identification.
- Completes project closure documentation and survey.
- Identifies the need for and implements appropriate change control procedures/documentation both departmentally and at the IS level.
- Ensures adequate communication of project related issues.
- Plans and implements HelpDesk Inservice.
- Interprets and translates functional specifications into efficient and effective code development.
- Minimizes re-write penalties as established by department via thorough analysis, creative design, and sound development of code.
- Uses sound judgment in performing change control management appropriately, including synchronization of test and production environments.
- Performs code review using sound knowledge and judgment regarding IS principles and department specifications.
- Documents file structures, programming constructs, installation and operating instruction and other technical features and project status of applications developed or installed by the department.
- Analyzes, designs, programs, documents, and maintains computer application software and database files using standard programming conventions.
- Demonstrates consistent and effective application of Project Management techniques.
- Configures, develops, and executes plans to ensure optimum system performance.
- Exercises leadership role with staff and clients to promote customer satisfaction and staff development.
- Utilizes effective and creative problem solving techniques within Information Systems accepted framework to develop quality services and resolve problems.
Vacancy expired!