12 Aug
Application Support Engineer - Hybrid (Boston, MA) - #497683
Massachusetts, Boston , 02108 Boston USA

Vacancy expired!

I am currently working with a client who is seeking an

Application Support Engineer for a

permanent position. This role is onsite 3 days a week/ 2 WFH in Boston, MA. This can be worked on

W2 only.

(Those authorized to work in the US are encouraged to apply because we are unable to transfer or sponsor H1b candidates now.)

REQUIRED TECHNICAL SKILLS

- 2-5 years’ experience in an application support or similar technical role

- Strong troubleshooting and analytical skills in a Microsoft Windows environment

- Highly motivated individual, able to drive problem resolution from inception to closure

- Strong communication skills

- Experience in the financial industry a plus

ADDITIONAL TECHNICAL SKILLS- Experience working in and administering Windows Desktop and Server environment- Intermediate Microsoft SQL skills- Basic to intermediate experience with scripting languages, including one or more of the following: Python, VBscript, PowerShell- Experience supporting data pipelines and ETL jobs, such as with SSIS- Experience with BI tools like Cognos or Tableau- Experience with managing and supporting applications on external cloud platforms, such as SnowFlake, AWS, MS Azure a plus- Understanding of DevOps principles and familiarity with Agile principles a plus- Experience with supporting web scraping or large data gathering jobs

RESPONSIBILITIES- Monitor and triage jobs and system integrations- Facilitate access and user requests for complex or sensitive systems- Collaborate with internal and 3rd party vendors to drive resolution of production support items- Manage and triage major or minor production system incidents- Monitor and manage a support queue- Document status and resolution of incidents, requests and problems- Perform data gathering tasks in support of audit and regulatory filing activities- Work closely with app development teams, to propose and suggest improvements and enhancements to applications and solutions being developed- Support system patching and application lifecycle process- Participate in corporate / firm-wide technology initiatives- Research and respond to data inquiries- Assist with system access certification activities- Assist with basic reporting and system automation efforts- Assist with production software release activities- Support business continuity / disaster recovery planning and testing efforts

Vacancy expired!


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