12 Aug
Remote Production Support Engineer
Vacancy expired!
- Implement complex solutions to all known/documented production incidents
- Define and implement new solutions for unknown production incidents of moderate to high complexity
- Interface with L1 and L2 support groups, providing assistance and guidance as required
- Fulfill ad-hoc requests from business partners for system/database updates or queries to support company operations
- Verify accuracy and completeness of documented solutions to production incidents
- Analyze application code logic to determine root causes of complex production incidents
- Define and document software requirement changes necessary to fix root causes of production incidents
- Install, maintain, and customize vendor built software that is utilized by development and support teams
- Design and develop in-house built applications and tools that streamline development and support processes
- Education: Bachelors degree in Computer Science or a related field
- Object Oriented Development principles
- Java development experience or the ability to read and understand Java
- SQL (Oracle)
- Unix/Linux environment
- Java and Object Oriented Analysis & Design principles
- Linux scripting and server administration
- Agile / DevOps principles and tools
- Programming languages/frameworks (Java, Spring, Angular, Node.js, etc.)
- App Dynamics, Splunk, Grafana
Vacancy expired!