Java Production Support

Position: Java Production SupportLocation: Sunnyvale, CA & Austin, TX (ONSITE)Responsibilities:

• Support experience is must
• Triages production incidents and work to towards resolution
• Ready to work in 247 support team
• Perform production deployments manually or using automated deployment tools
• Identify the impacts for applications for Infrastructure changes and prepare & execute mitigation plans.
• Perform validation & verification of Java applications / services after any changes
• Take part in incident review discussion with Business stakeholders
• Take part in discussions with Development & Operations teams on system improvement and stability of the components
• Identify system performance bottlenecks and Recommend solutions
• Take part in discussion with other Regional & Offshore teams for coordination
• Take part in Knowledge Sharing sessions from Development teams.