Maintenance Technician I

JOB SUMMARYUnder close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company's Engineering Standards and Network Protection Policy.MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local processInstall and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coaxMonitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingressRead and interpret equipment schematicsAs directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipmentPerform routine maintenance, troubleshoot and update records of standby power supplies according to technical specificationsTroubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problemsPerform basic telephony troubleshooting to support medical no dial tonesCommunicate with TAC/Dispatch to update progress on escalated ticketsResolve system outages as directedMaintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc.Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policiesAdhere to company, industry, local, state and federal regulations and standards, as applicableKnow, understand and follow company policyCommunicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairsUnder supervision, optimize HFC optical nodesMay collaborate with construction personnel on new build and plant modifications, as directedUnder supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response)Perform other duties as requestedREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional mannerAbility to work independentlyAbility to prioritize and organize effectivelyKnowledge of basic mathematics and electronicsAbility to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipmentAbility to accurately measure distances, using tapes or other measuring devicesAbility to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds)Ability to climb poles using gaffs, hooks and climbing belt as neededAbility to differentiate between different sizes and colors of wiresAbility to dig in all types of soil to bury cableAbility to make cable connections in tight spaces by bending, reaching, twistingAbility to operate appropriate computer or test equipment associated with positionAbility to perform job from high places (i.e. poles and roofs)Ability to use hand tools, test tools and web based toolsAbility to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool beltsAbility to work while standing 50 - 70% of the timeAbility to work with small components and wires to make cable connectionsEducationHigh school diploma or equivalent work experienceCertifications and/or LicensesValid driver's license with satisfactory driving record within Company required standardsPREFERRED QUALIFICATIONSSkills/Abilities and KnowledgeBasic understanding of HFC networksBasic understanding of RF, AC, DCBasic understanding of customer premise networkExperience with splicing coax cableKnowledge of company products and servicesBroadband industry and vendor specific certifications and training (NCRI, SCTE)Related Work ExperienceTelecommunications Installation/ServiceCoax and/or fiber network installation and maintenanceWORKING CONDITIONSWork outdoors in all kinds of weather and at all times of the day or nightWork performed near power lines and electricityWork performed at various heights above ground on telephone/power polesWork and travel in inclement weatherExposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutionsWork indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc.Secondary on-call rotation may be requiredEOECharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMN145 319530 319530BR 319530BR