12 Aug
Senior SolarWinds Engineer
Vacancy expired!
- Instruments and maintains enterprise-wide logging, monitoring, and alerting via modern tools (i.e. SolarWinds, Splunk, etc.)
- Works with other IT SMEs to develop application or use-case specific monitoring and alerting
- Serves as primary SME for implementation of additional monitoring, alerting, and observability practices
- Serves as primary support of SolarWinds including maintenance, upgrades, capacity planning, and future component considerations
- The observability and monitoring practice, at a minimum, will include networking, hardware, applications, and certificates
- Works with the AVP of Back Office Technologies and IT Architects to evaluate and continuously update the observability and monitoring program
- Thoroughly document processes involved in setting up monitors, alerts, and other observability or monitoring devices
- Provides documentation to ITS support personnel to provide actionable responses to alerts and observability outputs
- Establish governance over monitoring for our technology footprint
- Strong interpersonal skills, with an energetic focus on the human side of the technology realm
- Hands-on experience with setup, administration, and day-to-day support of SolarWinds functionality
- Minimum 5 years effective experience related to observability and monitoring
- Minimum 3 years of experience with SolarWinds monitoring and alerting administration
- Demonstrated experience in maintaining operational health for logging, monitoring, and alerting services
- Experience in delivering and maintaining solutions that heavily leverage virtualized environments - VMware, VDI, SD-WAN
- Strongly disciplined in Information Security industry standards & practices
- Ability to present ideas/concepts and interact effectively with technical and non-technical users at all organizational levels
- Ability to document processes and workflows, develop reports, business correspondence, and procedures for a diverse audience using common tools such as Visio, and other MS Office products
- Minimum 3 years of experience with common technology platforms: Windows, Linux, MacOS/iOS, database platforms, networking components (firewalls, routers, switches), data center environmentals, access control systems, and telephony equipment
- Bachelors or Master's degree in Information Systems or related field with 5 years relevant work experience. Without a degree, at least 10 years directly applicable relevant leadership and work experience plus relevant technical certifications
- Demonstrated experience building and maturing governance practice for the monitoring, logging, alerting, and performance of critical systems
- Experience/familiarity with the Site Reliability Engineering (SRE) principles and practices
- Ability to work in a self-directed manner
- Experience/familiarity with instrumenting observability for cloud-based solutions
- Well-versed in project management fundamentals - Waterfall & Agile
- Splunk data ingestion and reporting basics (fundamental SPL skills)
- Experience with technology work in a mid-size organization
- Experience partnering with vendors, systems integrators, and other 3rd parties to deliver services
- Experience with Ivanti Service Manager (ISM) for service requests and incidents
- Credit union or financial services experience
- Experience with Fiserv Nautilus, or DNA software products
- Understanding of certificate lifecycle management
- Relevant technical certifications, i.e. Splunk, SolarWinds, SRE
- Ability to pass background and satisfactory credit check
- Ability to work outside of regular business hours, including holidays and weekends, as business & project needs require
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and to operate other computer components
- Occasional lifting from floor, as well as table height, and transporting of moderately heavy (up to 50 lbs) objects, such as computers and peripherals
- Ability to travel independently and directly to all facilities and designated sponsor locations as needed
Vacancy expired!