Supportive Services Coordinator

We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high quality affordable housing and services that transform lives and strengthen communities.

Apply directly at: https://jamboree.bamboohr.com/jobs/view.php?id=92&source=aWQ9MzU%3D

Location: Stanton, CA / Orange County, CA

Status: Full Time, Hourly

Wage: $18-$20/hour + Benefits

Primary Objective of Position:

The Supportive Services Coordinator will be responsible for implementing and coordinating programs that develop the resident’s capacity to engage in life skills development, coping mechanisms that nurture their well-being, set personal goals and maintain housing stability. The Supportive Services Coordinator will also provide linkage and referral services to residents to increase housing stability.

Major Areas of Accountability:

Provide supportive services to address issues and barriers that negatively impact progress toward goals

Maintain responsibility for tenant rosters that show entry-exits for relevant Jamboree property

Monitor for warning signs of de-compensation and crisis, and responding accordingly.

Record keeping, documenting and reporting as needed.

Document resident participation in services and track progress of resident goals.

Complete monthly newsletters describing the available social and supportive services offered on-site and off-site, including a calendar reflecting the time and location of such services.

Maintain information regarding the off-site services and programs and provide referrals to such programs when appropriate.

Provide advocacy, onsite case management services and linkage to residents as needed.

Complete intake assessment and orientation with new residents.

Maintain effective relations and coordinate services between community supports, service providers and property management.

Provide a positive atmosphere for the residents and promote community engagement.

Provide daily Adult Education groups/workshops onsite to residents.

Plan and coordinate Health and Wellness events and community building activities yearly.

Input data into the Homeless Management Information System (HMIS) accurately and on a timely basis.

Provide onsite life skills training and reinforcement to residents.

Other duties as assigned.

Level of Education, Experience and Skill Set:

Over 21 years of age.

Experience working with individuals experiencing chronic homelessness and mental health challenges

Familiarity with the Housing First, Harm Reduction and/or Recovery Oriented service models

Ability to maintain relationships with other consumers/members while maintaining appropriate boundaries as a staff.

Ability to interact in a culturally diverse community

AA degree preferred; or equivalent experience serving homeless individuals

Ability to work effectively in an interdisciplinary team setting and also independently.

Knowledge of independent living skills such as cookies, budgeting, housekeeping, being a good neighbor, etc.

Valid California driver’s license and availability of an insured vehicle.

Job includes some evening and weekend hours and travel throughout California.

Mandatory Vaccine Policy:

Consistent with its duty to provide and maintain a workplace that is free of recognized hazards, Jamboree has adopted a mandatory vaccination policy for any newly hired employees effective October 1, 2021. This is to safeguard the health and well-being of employees and their families, our residents, and our communities from the risks associated with COVID-19. This policy is intended to comply with all state and local laws. It is based on guidance provided by the Occupational Safety and Health Administration (OSHA), the Centers for Disease Control and Prevention (CDC) and other public health and licensing authorities, as applicable. To assist any candidate who is disabled, has a qualifying medical condition that contraindicates the vaccination, or who objects to being vaccinated on the basis of sincerely held religious beliefs and practices, Jamboree will engage in an interactive process to determine if a reasonable accommodation can be provided so long as it does not create an undue hardship for Jamboree and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the employee. Once Jamboree is aware of the need for an accommodation, Jamboree will engage in an interactive process to identify possible accommodations.

Physical Demands:

The Supportive Services Coordinator is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close and far vision. Ability to operate a computer keyboard, and lift files and reports. Exposure to glare from a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25 lbs.

Work Environment:

Working with the homeless population whether on the streets, in shelters or other places of habitation or services. Exposure to bed bugs or other infestations, unpleasant smells or odors, unclean individuals or homes due to homelessness or mental health symptoms or poverty. Some work will be in a recreational room or common area. The noise level is usually moderate but will vary depending on the activity participating in.