Collective Retreats - Facilities Manager

Company Overview

Collective Retreats is a new, meaningful way to travel. Our portfolio of destination retreats allows our guests to explore unique destinations without sacrificing any luxuries, and to leave feeling inspired and connected.

Collective Retreats is a venture-backed, fast growth hospitality company that concepts and operates asset-light, moveable hotels in premium, unique destinations. Each of our luxury retreats is designed to create amazing guest experiences, with an emphasis on thoughtful design, inspiring decor, once-in-a-lifetime food, curated local activities, and luxurious amenities. We're changing the travel industry by giving guests authentic, local experiences paired with service and luxury that you would find in a 5-star hotel - something we're able to achieve through our unique locations and structures.

Position Summary

We are seeking a Facilities Manager to support our Retreat Operations team in the ongoing maintenance of retreat grounds and facilities including tents, lodges, landscaping, equipment and mechanical systems. This person will be responsible for troubleshooting and resolving all maintenance-related issues in a courteous and timely manner while ensuring an amazing guest experience at all times.

The ideal candidate is highly organized and dependable, approachable, self-motivated, and passionate about travel and what we’re building.

Position Details

Seasonal, full-time opportunity; must be available mid-May thru early October

Responsibilities:

Responsible for ongoing maintenance operations and general repair of all retreat grounds, guest accommodations, team facilities/equipment and mechanical systems

Performs systematic checks and inspections of the retreat to provide a proactive maintenance program to prevent breakdowns, malfunctions and general depreciation

Immediately and courteously responds to guests needs in order to troubleshoot, repair and/or resolve maintenance requests and problems as they arise

Maintains UTVs, tools and work spaces including kitchen areas, cook tents and lodges

Performs a variety of repair and maintenance tasks including, but not limited to light carpentry, plumbing and electrical as well as general groundskeeping/landscaping

Supports set-up and de-install teams for the opening and closing of the Retreat each season, including logistics, shipping and warehousing operations

Assists in maintaining a safe, secure and healthy work environment for all guests and team members

All other duties as assigned, requested or deemed necessary by management

Desired Skills and Experience:

Must have a passion for working and being in the outdoorsthis position is very “hands-on”!

4+ years experience in grounds and/or building maintenance and repair or related field in the hotel, hospitality, customer service and/or outdoor adventure industry

1+ years experience in light carpentry, electrical, mechanical, plumbing and/or landscaping

Exceptional problem-solving skills; able to quickly troubleshoot and create solutions with the resources at hand in an outdoor, sometimes unpredictable, environment

Strong team player who is willing to go the extra mile to deliver great service to both our guests and team members

Excellent interpersonal and communication skills

Demonstrated ability to work well with co-workers

Approachable, presentable and professional; a hard worker with a positive, can-do attitude

Requirements for Employment:

Fluent in English

Authorized to work in the U.S.

Ability to regularly lift 25 lbs, and occasionally, 40+ lbs

Willingness to work various shifts, including long and sometimes erratic hours

Compensation & Perks:

Hourly rate, plus any tips earned

Friends and Family rate at all Collective Retreat locations