VIDA Fitness -Front Desk Attendant
Vacancy expired!
Opening and closing the club (if scheduled as an opener or closer) in a safe, efficient manner by following established opening/closing procedures.
Check in each member using the proper check-in procedures
Monitor check-ins to identify delinquent accounts and make all efforts to collect
balances and update information. Notify Club Manager as needed.
Register all guests into the gym using proper registration procedures
Ensure that guests and appointments are directed to the manager in a prompt and
friendly manner.
Manage phone inquiries and assist them with their needs according to the company’s TI
procedures.
Respond to member requests, inquiries and concerns. Ensure they get addressed in and out
effective, prompt and friendly manner.
Promote and sell drinks, bars, supplements and merchandise
Meet/ exceed daily and monthly Recovery shake goals
Process all monetary transactions on the Point of Sale System according to POS
procedures.
Keep and maintain lost and found items according to company procedures.
Assess and keep the front desk and surrounding areas clean and sanitized.
Report all maintenance and cleaning concerns to Management
Notify management of gym incidents that requires incident reports
Work when scheduled and adhere to company advance policies
Perform other dues as directed by management
What will make you successful:
Excellent communication and customer service skills (required)
Understanding of basic cash procedures is required
Basic computer skills are required
Generate, maintain and demonstrate a friendly, enthusiast, and positive attitude
Ability to multi-task and determine priories
Understanding of basic cash procedures
Ability to handle challenging customer issues with peace, tact and professionalism
Must have a high level of professionalism, honesty, integrity and work ethic
Exhibit a superior sense of customer service at all times
Willingness to work flexible hours
Work perks & benefits:
Free gym membership
Free Personal Training
Fun, team-oriented environment
Job Type: Part-time
Vacancy expired!