12 Aug
Client Service Representative
New Jersey, Jerseycity , 07097 Jerseycity USA

Vacancy expired!

Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for, for a position in the growing Clothing industry. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This Jersey City, New Jersey Customer Service Representative position could be for you, if you're available for a long-term contract / seasonal opportunity. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.ResponsibilitiesRespond to clients in an efficient, friendly, and professional manner over the phone or email and make a difference in a client's day.

Accurately and confidently communicate order information, policies and procedures.

Troubleshoot and resolve product/service issues and concerns.

Document and update client records based on interactions.

Maintain a knowledge base of the evolving products and services.

Work in one or multiple queues/skill sets over various client services platforms (email, telephone, etc.).

Handle numerous client inquiries promptly, accurately and efficiently.

Navigate between computer screens while actively listening and entering client information

Requirements

1-3 years of experience in a high volume, client-driven retail environment.

Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.

Must have strong computer skills.

Previous experience in client service or call center environment.

Ability to prioritize and multitask.

Positive and professional demeanor.

Excellent written and verbal communication skills.

Strong problem-solving skills.

A strong desire to help others.

Ability to work in a fast-paced high-volume call center environment.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

Vacancy expired!


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