Core Infrastructure Analyst

IT Infrastructure Analyst IIIWorking independently under general supervision, this job maintains critical infrastructure by ensuring the uptime, performance, resource availability, and security of critical systems. This job uses their knowledge of Infrastructure and operations to find and fix problems in computer networks, such as Firewall and Load balancing, cloud computing, mainframe, batch scheduling and server platforms.Key Responsibilities and DutiesPerform operational load balancer and DNS operational duties including server and global load balancing changes, iRule development, DNS changes, environment troubleshooting, and certificate management. Assist with documenting these procedures.

Perform complex analysis during normal IT Infrastructure operations, including on networks, firewalls, servers operating systems, applications and devices.

Ability to create standard configurations and iRules based on requirements.

Troubleshoot settings and policies as they relate to customer configurations.

Configuration of Global Traffic Services and Policies.

Identify opportunities for automation of routine tasks.

Execute changes and deployments in line with implementation plans.

Consult with engineering resources regarding troubleshooting of day-to-day issues and incidents.

Create current documentation of all relevant processes.

Coaches and mentors less experienced professionals.

Educational RequirementsUniversity (Degree) Preferred

Work Experience3+ Years Required; 5+ Years Preferred

Physical RequirementsPhysical Requirements: Sedentary Work

Career Level7ICRequired Skills:Experience supporting cloud based applications and services.

Ability to work under pressure in a fast-paced work environment.

Experience creating, troubleshooting and supporting multi-site, multi-tier environments

Understanding TCP/IP, routing, and application development lifecycle concepts.

Application and network troubleshooting skills required.

Preferred Skills:F5 Certified Big-IP Administrator preferred

Ability to effectively communicate network concepts and network challenges to both technical and non-technical people.

Previous experience with F5 global and local load balancing, iRule creation, SSL and persistence profiles

Experience with AppviewX, Infoblox, and Venafi is a plus.

Basic knowledge of DNS and DNS Infrastructure.

Understanding of Access Policy Manager (APM) and Application Security Manager (ASM) modules.

#LI-MG2Potential Salary: $109,600.00 USDActual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Company OverviewTIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.COVID-19 VaccinationTIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.Benefits and Total RewardsThe organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .Equal OpportunityWe are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Phone: (800) 842-2755Email: accessibility.support@tiaa.orgPrivacy NoticesFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .