12 Aug
Remote Customer Service Representative
Florida, Tallahassee , 32318 Tallahassee USA

Vacancy expired!

Seeking a part-time employee for remote customer service and admin support responding to phone calls and emails, primarily on nights and weekends. We are a 15-year old Tallahassee-based business with national and international sales, including e-commerce.

Incoming calls are intermittent. Only about 25% of your time will involve calls or other duties. For the other 75% you are free to engage in whatever home activities you desire, and just be available whenever a call comes in. However, you are paid the hourly rate for 100% of the time. So the rate for the time you are actively engaged is much greater than the hourly rate.

Please call (850) 254-9944 to answer a few questions about your experience, current status and availability. We will ask for your resume if we move forward.

Your primary responsibility is answering incoming calls and email inquiries from home on evenings/weekends. Remote support to the office staff during business hours is an option as well. You must be cordial and professional with a minimum of 2 years’ experience in customer service or related field. Good writing and computer skills are required. No sales or cold calling.

The ideal candidate is in a stable situation or retired and looking to supplement current income. The position requires several hours of paid training in the office daily for 3 weeks during normal business hours. Thereafter, your work will primarily be remote. The office is located near Capital Circle NE and Centerville Road in Tallahassee, FL.

The training provides the knowledge to respond to customer questions and determine if one of our products would meet their needs. You will also learn to take care of inquiries for warranty repair and returns. The training will teach you the skills to process orders and related administrative tasks.

Flexible Days and Hours to Choose from:

- Monday through Friday: 4 pm to 9 pm

- Saturday or Sunday: 9 am to 4 pm - or - 4 pm to 9 pm

- Monday through Friday: 12 pm to 4 pm

Compensation: $16 per hour for training in office. $11 per hour while working remotely.

We are looking for long term employees, and not seeking students or temporary residents. This is not a sales position.

Please call (850) 254-9944 to answer a few questions about your experience, current status and availability. We will ask for your resume if we move forward.

Vacancy expired!


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