13 Aug
Direct Client: Help Desk Support Technician - must be local or relocate to Jackson, MS area
Vacancy expired!
- Selected candidate’s role will focus on providing all levels of support to our customer base.
- Candidate will be the initial point of contact with end users requesting IT Support.
- Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
- Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
- Must be good at organizing, prioritizing, and planning.
- Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
- Candidate must also have excellent communication skills.
- Experience working in a help desk environment
- Experienced with providing support for O365 Applications
- Experience providing remote assistance using various platforms
- Experience in desktop\laptop repair, troubleshooting, and software installation
- Hardware Implementation and Deployment
- Active Directory Management
- Microsoft O365 experience
- BMC Footprints Help Desk Experience
- MAC OS Experience
Vacancy expired!