Leasing Consultant - Villages at Noah's Landing (LAKELAND)

Royal American Management, a national property management company, is seeking a full-time Leasing Consultant at an apartment community in Lakeland, FL. Must be organized, detail orientated and able to multi-task. Previous leasing experience required, Tax Credit, LIHTC and IDD preferred. Must be able to understand and communicate program and lease requirements. Experience with OneSite preferred. See Job Description below.

Compensation includes:

Competitive hourly rate

Company-paid benefits: life insurance and LTD

Company-subsidized health benefits

Wellness programs

Employee Assistance Program

401(k) matching contribution

Fifteen (15) days Paid Time Off (PTO) in the first year

Ten (10) paid holidays

Tuition reimbursement programs and annual scholarship program

Submit resumes via email. EOE and Drug Free Workplace

JOB SUMMARY

Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions.

The Leasing Consultant is also responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant should assist with leasing and marketing. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

Create positive, welcoming, supportive environment for resident, visitors and community associates

Assist with development and implementation of resident services programming

Utilizes maintenance software program to enter in and track service requests

Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria

Preparation of market surveys and traffic reports

Lease renewal process

Determine the needs of prospective residents

Preparing lease packages

Collection of late rents and other monies due to the property

Move-in and move-out process

Answering the telephone, greeting prospective residents, responding to incoming calls from the corporate office or to any other calls pertaining to the day to day operation of the property

Contact all guests by phone and/or email within 24 hours or less of their initial visit

Sends "Thank You" cards after to guests

Knowledge, Skills and Abilities (KSAs):

Work flexible schedule, including evenings and weekends

Display professionalism in both work ethic and appearance

Travel for the purpose of conducting property business

Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.

Excellent customer service skills

Demonstrate strong written and oral communication skills

Proficiency in One Site preferred

Clearly communicate verbally, in writing and read in English

Education and Experience:

High School Diploma or Equivalent

Minimum of one year leasing and RealPage experience preferred

Experience in Tax Credit, LIHTC and IDD preferred

Essential Job Functions:

Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator

Work with a computer for a minimum of 7 hours daily either standing or sitting

Provide a welcoming office environment for potential residents

Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal

Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.

Required education:

High school or equivalent

Required experience:

Leasing: 1 year

Tax Credit, LIHTC: 1 year