Business Analyst-Vegetation Management

Requisition ID # 61140Job Category : Business Operations / StrategyJob Level : Individual ContributorBusiness Unit: Electric OperationsJob Location : San Luis ObispoDepartment OverviewThe men and women of Electric Operations ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.Position SummaryThe position is a member of the Vegetation Management Operations Team within the Vegetation Management (VM) program in the Community Wildfire Safety Program. The Business Analyst position requires significant coordination with several stakeholders across the organization, as well as other lines of business. The position requires a strong ability to work effectively across organizational boundaries and engage with a diverse set of stakeholders. This position often requires thorough analysis on complex data models, and creation of customized reports which depict findings and recommendations in clear concise presentations.Job Responsibilities

An analyst is responsible for managing the various analytical projects that may involve budget, forecasts and special projects. These projects require detailed knowledge of VMDB used with PG&E’s Vegetation Management program including receiving downloads of data from field personnel, transferring data in various computer programs, generating and closing out Work Requests, creating pre-load files, tracking refusals and FACT tags/Help tickets, EC notifications/cases, trouble-shooting the database, printing reports, copying, distributing data, filing reports and performing analyses

The analyst must be able to effectively communicate procedures for use of hand-held computers to field personnel, resolve user problems

Maintain the Project Management Data Base as directed by the PG&E Representative

Maintain an area equipment inventory and facilitate the completion of timely and accurate reports

Support and ensure the quality of contracted Database Management Specialists

Electric Incident Report and Escalated Customer Complaint Lead: Facilitates incident investigations, including research and collection of data needed to support responses to CPUC Incidents and escalated complaints. Performs research, compiles findings, and prepares responses on behalf of the VM Department

VM Data Requests and Miscellaneous Activities: Collects and links data from various sources including databases and data sets provided by analysts outside of VM and LOBs. Validates data integrity, and creates custom reports based on business needs

Ability to pull reports from Arc GIS Online, analyze the report for important data points, compare against previous data points for delta reporting and make this information available for staff

Ability to pull and issue work packets and information necessary for field staff from Arc GIS Online

Safety:

Conduct business in a safe and ethical manner in accordance with company standard practices

Meet all Safety, Compliance and Ethics, and other training requirements

Conduct work consistent with all Employee Core Competencies

QualificationsMinimum:

Bachelor of Science in Business, Finance, Economics, Engineering or related discipline or equivalent work experience

2 years of related work experience

Desired:

Excellent organizational, prioritization and multi-tasking skills

Adaptable to changing business conditions and ambiguity

Proficiency in Microsoft Office, Project, Visio or similar software Intermediate to advanced proficiency with MS Office tools

Experience with MS SQL and Access; including ability to extract and summarize data for reporting purposes. Requires understanding of VM databases, table relationships, and ability to mine data

Typically receives general instructions on new assignments or projects. Receives little instruction on recurring assignments

Ability to quickly learn the mechanics of the VM Applications and become VM’s subject matter expert on the VM Applications’ reports and functions

Basic knowledge of vegetation management concepts, practices, and methods

Creative problem skills to develop solutions

Qualitative and quantitative analytical skills to justify any business changes

Strong presentation and communication skills to deliver findings and recommendations to various levels of management

Knowledge and understanding of key drivers affecting business results

Strong project management knowledge and skills to lead project teams

Background in ArcCollector, ESRI software, GIS and Vegetation Management and Project Management databases

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.