16 Aug
Lead Service Now Developer
Vacancy expired!
- Independently determine the needs of the customer while identifying and resolving conflicting or complementary needs across customer groups.
- Applying advanced skill, knowledge and experience, design and develop software solutions to meet customer needs.
- Use a process-driven approach to leading design solutions.
- Implement new software technology and coordinate simultaneous implementation tasks across teams.
- May maintain or oversee the maintenance of existing software.
- 10+ years of hands-on design, development, and code review of Full-Stack Application Development experience, preferably within large enterprise environments
- 3+ years of experience on the ServiceNow platform – specifically mandatory experience with custom app development, Integrated Risk Management, ITSM, Service Catalog, CMDB, IT Asset Management, Automated Testing Framework
- 5+ years of solutions architecture experience designing large scale systems and integrations (data security, infrastructure architecture, performance, encryption, databases, SAN, networking)
- 10+ years of experience with SQL, RDBMS/Oracle concepts and design
- 5+ years of experience with enterprise system integrations (e.g. REST, SOAP, XML, SSO)
- Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
- Experience in application design, performance tuning and monitoring, and reporting
- Ability to work independently to convert complex technical/business requirements into workable design solution.
- Experienced leading technical and project teams from inception to delivery. Guide team in strategy development to ensure timely, cost-effective, and efficient delivery. Build consensus. Monitor progress and results. Provide findings on significant matters.
- Solid experience with Unix/Linux and/or Windows Server technologies
- Strong ability to learn new technologies and products and become a specialist to guide other Fannie Mae stakeholders.
- Strong verbal and written communication skills
- Solid experience working in Agile/Scrum environments, Lean principles
- Adaptable to changing needs and be able to play multiple roles as needed by the organization.
- Must be able to communicate technical solutions to complex problems in a meaningful and easy to understand manner
- Strong technical, interpersonal, program and project management, presentation and high level of engagement and consulting skills with experience at the Director and Officer levels.
- Must coach, mentor, and guide other senior to mid-level members of the team.
- Relationship Management skills including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
- Influencing skills including negotiating, persuading others, facilitating meetings, and resolving conflict
- Problem Solving skills and Ability to frame ideas as systems and analyzing the inputs, outputs, and process
- Bachelor's Degree in Computer Science / Information Technology or equivalent experience
- Amazon Web Services (AWS) or cloud experience
- ServiceNow technology – specifically mandatory experience with custom app development, Integrated Risk Management, ITSM, Service Catalog, CMDB, IT Asset Management
- Enterprise Infrastructure experience
- Skilled in programming JavaScript, CSS, HTML, JSON, XML, SQL, Oracle PL SQL
Vacancy expired!