18 Aug
ServiceNow UI Developer
Virginia, Arlington , 22201 Arlington USA

Vacancy expired!

Job#: 1279693

Job Description: Apex Systems is seeking an experienced Senior ServiceNow UI Developer with a Secret Clearance to support the Department of State's CPMO project.Our client offers competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.If you're interested, please email ypopal@apexsystems.com your most up to date resume and the best time to reach you at for a quick call!Position: ServiceNow UI DeveloperLocation: 100% remoteClearance: Secret clearance required at minimumJob Type: Full time, direct hire (permanent) Hours: 9AM-5PM ESTEssential Functions, Responsibilities & Duties may include, but are not limited to:
  • Develop custom ServiceNow applications in a fast-paced environment to address urgent diplomatic needs of the Federal Government
  • Assist the team and our clients in the delivery model and supporting ServiceNow initiatives focused on business modernization of the product and its sub-modules
  • Design and Delivery effective business and operating models, ITIL capabilities enabling enterprise ITBM, ITSM, and ITOM implementations
  • Improve customer experience by delivering a cohesive and effective set of solutions through a clear strategy and data-driven delivery model
  • Proactively learn new concepts and technologies in the event analysis of situations requires an in-depth knowledge of organizational objectives
  • Be comfortable interacting with senior management, which involves influencing on significant matters along with a consistent team-focused message on direction.
  • Ability to drive and lead conversations in regard to overall objectives with both current and future goals and technologies.
  • A true thought leader willing to both learn, implement, and educate clients on design and changes needed to move forward and expand current ServiceNow ecosystems
  • Forward thinking individual that has a balance of practical hands-on technical experience but is also capable of accurately and convincingly championing organization changing ServiceNow deliverables.
  • Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
  • Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
  • Collaborate with team members to define, analyze, understand and document business and technical requirements.
  • Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
  • Participate in and support ServiceNow version upgrades.
  • Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
  • Assist and perform quality assurance driving the design, creation, testing, and delivery of technical functionality individually and with the broader team.
  • Create technical architecture, design and user guide documentation.
  • Excellent understanding of the Agile software testing process and lifecycle, from smoke test, to integration to production deployment.
  • Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
  • Contribute to the development of IT related, technical processes reviews, postmortems, and continual process improvement.
  • Create estimations on effort required to produce ServiceNow functionality.
  • Other duties as assigned
  • Assist with identifying, building, and executing strategic and tactical ServiceNow capabilities focused on ITBM, ITOM, and ITSM running technology as a business model circled around planning, development, capability design, continuous improvements, communication plans, project quality and investment prioritization for a large enterprise operation
  • Attend, participate, and occasionally lead Scrum meetings • May be required to demo builds to customers
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
  • Must be able to work across multiple operational and technical disciplines enabling organizational growth, innovation, and effectiveness
  • Assist with defining and creating future visions and identified areas of opportunity, thus delivering value across people, processes, technology and information
  • Evaluate results and present findings in a logical and easy-to-understand format
  • Assist with and/or drive key client deliverables, while ensuring that projects are completed on time and within scope
  • Seek innovative and creative solutions to complex technical/business problems within a logical, rigorous, and analytical framework
  • Lead requirements gathering sessions by asking the right questions and digging for the answers
  • Prepare and deliver client presentations and work products/prototypes
  • Identify where improvements and pain-points lie and develop a strategy focused on inserting the correct and maintainable technologies
  • Scan internal and external environments to identify areas of opportunity development through analysis and inquisitive conversations with subject matter experts
  • Delivery technical projects through the agile teams, methodologies, iterative design, and tools
  • Assist with ServiceNow portfolio of high-value opportunities with tactical delivery through alignment of vision, mission, goals and objectives
  • Assist with user acceptance testing
  • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
  • Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
  • Can identify, understand, document, and create functionality aligning with customer value streams.
  • Can produce level of estimates and basic deployment plans for ServiceNow functionality
  • Strong organization and time management skills while working in a rapid software development environment.
  • Must be able to identify and learn new technologies quickly.
Work Experience, Knowledge, Skills & Abilities:
  • Bachelor's degree in IT, Computer Science, Engineering, Business or related field
  • Develop across the full stack of Web technologies - Java, JavaScript, Angular.js, React, HTML and CSS
  • Configure the Application UI and workflows
  • 3+ years developing/administrative/implementation experience on the ServiceNow platform ITSM/ITOM/ITBM/SecOps solutions (any or all) in an enterprise environment.
  • Advanced JavaScript development skills including applicability within the ServiceNow ecosystem
  • Advanced HTML, CSS, and AngularJS development skills
  • Advanced experience in Service Portal Development including custom widget development, an extension of OOB widgets, and utilization of 3rd party libraries within ServiceNow
  • Experience with Bootstrap
  • Advanced experience with dynamic and responsive web design
  • Ability to derive architecture and page flow that follows best practice from functional requirements
  • Prefer ServiceNow Certified System Administrator (CSA)
  • Prefer Service Certified Application Developer (CAD)
  • Knowledge of ITIL; Foundation level preferred
  • Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
  • Experience implementing systems using the Agile/Scrum methodology
  • Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
  • Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Proven team player and team builder
  • Strong ownership, accountability, and attention to detail in all work efforts
  • Ability to maintain current ServiceNow/industry certifications, while obtaining additional certifications.
  • Excellent understanding of the Agile software testing process and lifecycle, from smoke test, to integration to production deployment.
  • Understanding of IT service management and common service level agreement measurements.
  • Experience leading small development and/or test teams
  • Excellent collaboration skills and can effectively works in a team environment.
  • Excellent written, verbal, presentation, and interpersonal skills.
  • Experience gathering requirements then writing technical documents (both collaboratively and independently) and able to socialize and educate
  • Strong communication and leadership skills; able to communicate effectively with a diverse audience; comfortable working with C-level executives
  • Comfortable acting as a liaison between business and technical teams in order to drive solutions
  • Able to comprehend new concepts, ask pertinent questions, execute and document ideas and concepts with minimal day-to-day direction
  • Able to stay on task and on schedule while adhering to non-flexible deadlines
  • Exceptional presentation skills with the ability to convey technology and business value propositions
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

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