21 Aug
Help Desk Services Support & Training Lead
Colorado, Denver , 80201 Denver USA

Vacancy expired!

Role: Help Desk Services Support & Training Lead (Job ID: 80203) Location: Denver, CO (Remote for Locals) Duration: 8+ Months contract What we do- SystemDomain, Inc. (SDI) is an IT Professional Services firm with focus in Cyber Security & Risk Management, Digital Innovation, Cloud, and Analytics. SystemDomain has strategic partnership with leading software product companies to provide the integration and professional services to the utility, healthcare, financial, and research organizations. SDI has offshore software development and support center to provide the cost-effective services. Our determination for customer satisfaction and delivering the efficient solutions are our secrets of success. Job Description:Primary Duties Include:

  • Help Desk Establishment and Development
  • Establishment and development of a new help desk environment to support Colorado behavioral health providers with the new web-based technology system, BHA Provider Services
  • Ability to review and recommend ticketing systems
  • Expand knowledge base of the current support system to better provide just-in-time support
  • Identify key performance indicators
Please contact Deepak at (929) - 274 - 8340

Vacancy expired!


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