Tour Desk Agent

Job Description

Effectively check guests into and out of the tour assignments for that morning, Coordinate the general office administration for the Vice President of the VOA. Provide clerical assistance to the General Manager and Senior Management as necessary. Provide assistance with routine and special projects for the Vice President, General Manager and/or Senior Management.DUTIES

Assist with researching, resolving, and documenting internal and external issues Assist with preparation of outlines for projects, flow charts, presentations, and meetings as required.Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts.Assist with the development and maintenance of policies and procedures and organizational charts for all departments.Coordinate meetings, make appointments, take detailed minutes, and report back to attendees.Coordinate paperwork, for example, PARs, Terms, New hire paperwork.Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory.Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General computer skills are essential and proficient in Word, Excel, and PowerPoint.EDUCATION and/or EXPERIENCE Associates Degree with 2 years administrative experience, or equivalent combination thereof.

Additional Information

All your information will be kept confidential according to EEO guidelines.