Customer Service Representative (Salem)

Express is now hiring for a Customer Service Representative for a local medical supply office! The Medical Customer Service Representative will assist phone and walk in customers. This position will require you to demonstrate in-depth knowledge of products, placement, availability, pricing and efficiently assess customer needs for products and/or services.

The ideal candidate must be able to multi-task while working in a fast-paced environment and be dedicated to follow through as well as demonstrate courtesy, sincerity and patience when working with customers. Apply now to work with a talented team in a positive environment at a reputable company!

Job tasks include:

Greet customers in a professional and enthusiastic way

Answer telephone calls promptly

Demonstrate in-depth knowledge of products, placement, availability, price and use

Efficiently assess customer needs for product or services

Educates patients/clients on medical products and services

Fit and sell medical products and services to customers

Process customer orders and accurately input customer orders into the computer

Keep showroom stocked, clean, organized and presentable

Perform other tasks as assigned or necessary

Experience needed:

Medical background including Respiratory Therapy and Nursing experience is a plus

In-depth knowledge of home medical products, placement, availability and pricing

Ability to occasionally lift and/or carry objects weighing up to 30 lbs.

Ability to sit, stand and walk for extended periods of time

Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

Schedule: Monday-Friday, 8:00am–5:00pm

Duration: Evaluation to hire.

Compensation: $15/hr

Apply today!

In addition, please send resumes to Julia.Schafer@expresspros.com today with the subject, CSR.