Job DescriptionSUMMARYProvides travel information, personalized services and arranges accommodations for all resort guest by performing the following duties.DUTIESProvides guest with information regarding local restaurants, shopping and attractions, directions ( traces routes on maps) , local religious service schedules and locations, golf courses, sporting events, and child/pet care etc )Assists guest with special requests for services such as limousine service, theater or sporting event tickets, airline and travel information.Resolves minor guest complaints to the guest satisfaction; makes supervisor aware of major guest complaints.Able to work weekends and holidays, flexible shifts including nights.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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