08 Aug
Remote Customer Support Representative | $16.00/hr, PT & FT
Ohio, Cleveland

We are a San Francisco consulting firm that helps startups improve their customer support. We're looking to hire a remote customer support service representative that will work with one or more of our clients to handle their frontline customer support.

Our team is extremely friendly and we have a very positive work environment. We do almost all of our training and communication over video calls and chat, since the majority of the team are remote.

Hours

- We have both part-time and full-time openings

- We are extremely flexible with hours

- Ideally, you'd be able to work at least 10 hours per week

- We can work around your schedule!

Responsibilities

- Use online software to answer questions that customers email in

- Solve problems creatively

- Escalate and summarize issues

Requirements

- Excellent written communication skills

- Strong sense of empathy

- Previous customer support experience with web-based tools (e.g. Zendesk) is a plus, but not required

- A decent sense of humor doesn't hurt :)

Contact

- If you're interested, reply to this listing with a resume!


Related jobs

Report job