Customer Service Representatives (Tulsa)

Airco Service, Inc. is currently looking to add Customer Service Representatives to join our Tulsa team.

Available shifts:

Sunday - Thursday 8am-5pm

Monday - Friday 8am-5pm

In business since 1961. We are a multi-award winning HVAC, Electrical, and Plumbing Company with locations in Tulsa, Oklahoma City, and Grand Lake. Our employees are our most valuable asset and we are always looking for qualified individuals to join our team. We foster personal and professional development by providing continuous training to our employees. With extensive knowledge and excellent customer service skills, our staff can meet the diverse needs of our customers.

What WE look for in YOU!

We want this position to be a great fit for you and for us. Possible candidates must possess the following requirements:

Must have verifiable experience as a Customer Service Representative in a call center environment.

Active listener with strong customer service skills.

Pays close attention to details.

Able to adapt and respond to different types of personalities.

Excellent communication and presentation skills.

Enthusiastic and positive.

Strong computer skills.

Ability to multi-task, prioritize and manage time effectively.

High school diploma or equivalent; associates degree preferred.

Background check and drug test required

Job functions:

Open and maintain customer accounts by recording account information accurately.

Multi-task and manage large amounts of incoming calls.

Identify and assess customer needs to achieve satisfaction.

Build sustainable relationships of trust through open and interactive communication.

Provide accurate, valid and complete information by using the right methods and tools.

Keep records of customer interactions, process customer accounts, and file documents.

Follow communication procedures, guidelines, and policies.

Call customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Advise on company information.

Take payment information and other pertinent information such as addresses and phone numbers.

Answer questions about warranties or terms of sale.

Inform customer of deals and promotions.

Basic office functions such as emailing, faxing, filing, etc.

Whats in it for you?

Extensive benefits package – health, dental, vision, short-term and long-term disability options, voluntary and group life coverage, supplemental coverage through AFLAC, and more!

401K and Roth options with company match.

The opportunity to work for a growing company in a team environment that strives for success.

Not to mention you get the bragging rights that you work for the Official Service Company of the Oklahoma City Thunder

If you meet the requirements and want to join an amazing team – We would love to hear from you!

How to apply:

Apply online at www.aircoservice.com/careers (don't forget to attach a copy of your resume)

or

Simply respond to this ad with a copy of your resume.

Please no phone calls from solicitors.