CI03 - Contact Center Representative - Basic

Contact Center RepresentativeKelly is looking for an experienced Customer service Representative. Pay Rate 16.00: Provide exceptional customer service . Minimum 2 years call center experience and order management/data entry experience, preferably using Oracle or similar.Send resumes to: Angela.Bryant@kellyservices.com or call 502.953.0238Primary duties:

Process and enter into Order Management system s all types of incoming orders-phone, fax, other.

Apply necessary customer information for effective and accurate processing of orders, phone and fax.

Check inventory status and provide accurate information using Oracle, PKMS, and Web systems.

Research customer delivery inquiries and provide proof of deliveries.

Communicate and administer policies and procedures, consistent with the business unit s being supported.

Interaction with both internal and extern

Maintain an excellent knowledge of new products, services and promotional opportunities in order to best service the customers. Possess highly proficient PC skills MS Excel, PowerPoint, Word, Outlook and general PC navigation . Strong interpersonal skills which demonstrate flexibility, adaptability and a proven ability to work in a team environment. Ability to work in a confined desktop area for extended periods while managing elements of an open-office environment. Ability to multitask and retain knowledge of extensive line of product and item codes. Must possess ability to multi-task while managing constant interruptions. Demonstrated exceptional customer service skills through verbal communication and interpersonal skills.

Send resumes to: Angela.Bryant@kellyservices.com or call 502.953.0238Why Kelly ® ?As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.