Bilingual (English/Spanish) Market Option Advisor - Indianapolis, IN or North Richland Hills, TX

Our customers need an advocate to help them look at all their options. As an Insurance Market Option Advisor , you will be responsible for taking inbound phone calls from customer leads. You will match customers with insurance that best fit their individual needs and can help improve their lives. Our extensive training program paves the way for success, teaching you our technology, product portfolio, and sales methodology through hands-on classroom based instruction.Once trained, you will be responsible for working with 25 + customers per day to guide them to the right insurance product solutions. This position is a great fit for someone who enjoys helping people, who has previous sales experience, and is interested in high earning potential working with warm leads. Join our team of tenured sales professionals in an environment that promotes collaboration, elite performance, and recognition.Working Schedule: This position is full-time (40 hours per week) Monday - Saturday, with several shifts available. It may be necessary, given the business need, to work occasional overtime. Hours of operation are 8:00 a.m. to 10:00 p.m. Monday - Thursday. Friday hours of operation are 8:00 a.m. to 8:00 p.m. Saturday hours of operation are 9:00 a.m. to 5:30 p.m.During training, new employees will be working an 8:00 a.m. to 4:45 p.m. shift. After successful completion of training, new employees will select from available shift options, keeping in mind our focus to support a work - life balance.Responsibilities:

Handle customer inquiries regarding health and ancillary insurance products

Follow a proven sales and quality process to assist customers

Be available to receive inbound phone calls

Be available to receive inbound prescreened leads transfers

Provide Quote and enrollment support to new customers

Recommend the best plan that fits the customers needs

Make outbound follow up calls to new and existing customers

Data entry / update CRM with customer data

Adhere to a daily schedule using IEX (Lunch, Breaks, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications

1 year of related experience including analyzing and problem solving for customers is required

Spanish proficiency

Minimum education level of a high school diploma or GED; or equivalent experience

Demonstrated ability in using computer and Windows PC applications including strong keyboard and navigation skills, and learning new computer programs

Ability to work regularly scheduled shifts within our hours of operation including the training period and successfully complete the training program including demonstrating proficiency of the material

State health/life license is not required at time of hire; however, hired individuals must obtain the necessary state health / life licensing within 30 days of employment. This expense will be covered by the company

UnitedHealth Group is working to create the health care system of tomorrow.Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.View

our COVID-19 Resources Page at: https://info.uhg.com/ .Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: market option advisor, option advisor, bilingual, Spanish, sales, Indianapolis, IN, Indiana, North Richland, TX, Texas