Project and Account Manager (Houston)

Jillian O’Neill Collection is hiring a contracted, part project and account manager.

-This role is a mixture of remote and in person (when it is safe to do so) in Houston (approx once a week eventually in person)

-Hours starting at 20 hours a month (with room to grow)

-Contractor position

-Pay is competitive (we will ask what your desired compensation range is in the application)

Jillian O’Neill has been creating furniture for her private clients for over a decade. Her signature pieces are available to purchase with custom specifications. The Collection does mainly B2B furniture orders with interior designers that we partner with at a lower volume due to its extremely high-end, custom and detailed nature. While product is slowed and detailed, the backend of the company is fast paced to ensure high touch relationships and timely response times to interior design partners. We believe in having a collaborative and creative work environment and value our relationships with all of our client partners and team partners! We want all team members to have a voice.

The Project/Account manager keeps track of purchase orders and the status of each furniture production project and communicates weekly with the manufacturer as well as the Creative Director/ CEO. They are responsible for projects being completed correctly and on time and communicating what is still pending to the responsible parties. They also can communicate with clients that we’ve received their emails and ping the Creative Director to respond if needed. The PM can create additional needed systems in spreadsheets or asana to keep track of the status of each furniture piece that is in production. This is a new position at the company– and there are up to around 20 pieces in production at once for this role to manage (with room to grow).

LINK TO APPLY: https://forms.gle/tvTHz6d1tsZdHtqW6

Time availability:

-You are available to be online starting at 2 days a week (with room to grow as customer service responsibilities and quality control responsibilities grow)

-You are available for weekly meetings with CEO and manufacturer.

Prior experience:

-No needed design or furniture industry experience necessary

-Project management experience desired- could be online experience

(design interest is a plus, though!)

Responsibilities:

Expected outcomes:

-the purchase order spreadsheet is updated weekly

-weekly communication with the manufacturer

-furniture manufacturing on time per predetermined timelines

Other responsibilities:

-manage purchase orders and change orders and keep information updated in spreadsheet weekly

-weekly meeting with manufacturer (located in Houston- can communicate virtually) to get updates and possibly do quality control virtually

- lead weekly meeting with Creative Director/CEO to give updates and assign action items to CEO

- manage timelines for furniture production and shipping

- keep track of team calendar/ vacations, etc

-possibly grow into an account manager and be in the email inbox when new purchase orders come through

-oversee client communication in regards to furniture projects

-notifies CD/CEO when new inquiry comes in

-remind CD/CEO when invoices are due to be sent off to customers (via PM software, slack, and meetings)

-update SOPs as needed

This could be you if:

-the responsibilities above sound like your dream job

-you love managing people and deadlines

-you appreciate design and interior design

-you love spreadsheets

-you love writing emails and are corteous

-you can maintain project management systems and update systems as needed

-you can keep SOPs up to date and organized

-you are an excellent communicator and customer service is important to you

-updated project timelines brings you immense joy

-while you aren’t in the design industry, you have an eye for detail and design

-you love closing loops, so to speak

-you are interested in combining Project Management with account management and customer care

-you prefer to overcommunicate rather than under communicate!

-you’re excited at the opportunity to leverage your project management skills in a design setting and be an integral part of the the high-end and personalized furniture production

-you are excited to be a part of a team and excited about the design industry

-you are excited to help the Jillian O’Neill collection grow!

Systems you need to know:

-excel / google sheets (not necessarily for advance formulas but for keeping track of information and interpreting information)

-gsuite- gmail

These or similar:

-Asana

-Slack

-Zoom

How to Apply:

We are accepting initial applications from now until Wednesday August 12 at 5pm CDT.

You will be notified shortly thereafter if you have been chosen to move forward into the interview process. If you don’t hear from us, thank you so much for applying, and we will keep your application for consideration in the future!

We will interview and test the top candidates the following weeks(depending on how many applicants we have). If chosen, you’re available to do a video call interview.

LINK TO APPLY: https://forms.gle/tvTHz6d1tsZdHtqW6