Funeral Services Assistant

At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

Sound too good to be true? Check us out on Glassdoor to see why our employees have voted NSMG one of the best companies to work for 7 years in a row! Click here to view us on Glassdoor

We are seeking a Funeral Services Assistant for Nakamura Mortuary in Wailuku, HI. This position is responsible for providing assistance to location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. The successful candidate will have strong planning, organizational and time management skills.

ResponsibilitiesEstablish and maintain strong business relationship with families

Assist funeral directors with events held on site, including services and arrangement conferences

Help maintain the facilities, not including preparation areas

Answer customer inquiries in a professional manner, either by phone or in person

Call customers to ensure that arrangements are correct

Assist with removals as needed

Requirements1 year of experience in customer service preferred

Experience handling difficult situations

Funeral profession experience preferred

Want to stay informed about new job opportunities at NorthStar? Join our Talent Network & receive alerts with new job opportunities that match your interests!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

Apply HerePI122357570