07 Aug
Patient Service Specialist (PSS)
Pennsylvania, Leola

Part time Patient Service Specialist in Leola, PAAre you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented? Do you thrive on building relationships with others? If so, the Patient Service Specialist role could be a great fit for you. NovaCare in Leola, PA is seeking a Part time Patient Service Specialist (PSS) for our outpatient physical therapy clinic. Previous medical office experience with insurance and billing is HIGHLY preferred. This is a Part time position with the hours being 3pm-7pm 3 days per week. Our Patient Service Specialist are similar to medical office assistants with duties including, but not limited to:

Patient Registration

Third party insurance verification

Co-pay collections

Obtaining referrals and authorizations

General facility upkeep

Greeting patients

Answering telephones and additional administrative functions

This is an hourly paid position based on experience. This is not your average front desk, receptionist position – it’s so much more! Working as a Patient Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient’s experience, but also your coworkers’ experience, and the results we achieve as a company.At Select Medical, every team member has a critical role to play in the success of our patients and our company. As a Patient Service Specialist, your performance is one of the keys to our ability to consistently provide a great place for patients to receive care and treatment, as well as a great place for employees to work. So while you will be stationed at the front desk, you will be making an impact on every patient’s care experience.Select Medical is the nation’s leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people’s lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community.General Requirements: The ideal Select Medical employee is…

Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients

Patient-centric mindset: the patient always comes first and you will make the first and last impression on them

Exceptional communication skills: communicate proactively and with empathy

Detail-oriented: people count on you to ensure all the details are done correctly the first time around

Team Player: you will be an integral part of a clinical team

Meet our team! Click the following link to view more information about our center, including things like employee bios, services we offer, and our hours of operation! https://www.novacare.com/community/chester-lancaster-counties/center/?id=54982Responsibilities: You’re more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence

Warmly greet every patient with eye contact, a smile, and a positive statement

Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit

Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations

Carefully conduct insurance authorizations and verifications

Collect co-pays from patients with attention to detail

Offer a fond farewell, providing any pertinent information about their next appointment

Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude

Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep

Live the Select Medical Values in every interaction, every day


Clinic Location: Leola, PA

Type of Employment: Full time

Hours: Monday-Friday, including two nights until 7pm

Full Medical and Dental Benefits: Yes (for 32+ hours per week)

Previous medical office experience: Strongly Preferred

Previous experience with insurance/billing: Strongly Preferred


High School Diploma or GED required

Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)

Ability to type 40 words per minute preferred

As a Select Medical employee, we want you to:

Be Patient-Centered: focus on the needs of patients to help improve their lives

Build Trust: speak up, make good decisions, and trust others to do the same

Own the Future: own your success and take action to build a successful career

Think First: understand that good data is key to achieving superior results

Celebrate Success: recognize and reward others for the value they create

Create Change: innovate in how you perform your role

Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1600 locations in 37 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools.To apply, complete our FULL HR application at https://careers.selectmedical.com/. ID: 134889 Street 2: 337 West Main Street External Company URL: www.selectmedical.com Street: 54982 Leola

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