07 Aug
Bilingual Patient Advocate
Illinois, Chicago

MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in Chicago, IL. The schedule for this Full Time role is Monday to Friday 8:00 to 4:30. POSITION OVERVIEWThe purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.ESSENTIAL DUTIES AND RESPONSIBILITIES

Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance

Complete the appropriate applications and following through until approved

Detailed, accurate and timely documentation in multiple systems on all cases worked

Provide exceptional customer service skills at all times

Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases

Maintain assigned work queue of patient accounts

Collaborate with hospital staff, case managers, social workers, financial counselors

Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.

Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.

Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted

Request home visits as needed to acquire documentation

As per established protocols, inform the client in a timely manner of all approvals and denials of coverage

Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs

All other duties as assigned

QUALIFICATIONS AND REQUIREMENTS

High School Diploma or GED

Some college coursework preferred

Prior hospital experience preferred

Adaptability when dealing with constantly changing processes, computer systems and government programs

Professional experience working with state and federal programs

Exemplary critical thinking skills

Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day

Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook

Effectively communicate both orally and written, to a variety of individuals

Ability to multitask

Ability to function in a fast paced environment

Must fluently read, write & speak both English & Spanish

BENEFITS:MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.Just some of the benefits we offer:

Medical

Dental

Vision

HSA, FSA

401K

Paid Time Off

This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.To join our team of 2,000 employees and growing, please apply directly to this posting.MedData is an Equal Opportunity Employer IND123ID: 2020-5831 External Company URL: www.cardonoutreach.com Street: 5700 S Maryland Ave


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